I've run out of patience with Dasaita support. How do I return my head unit?


  • @Mr Pink Its brutal - they asked me for the same information - that was 12days ago, still no reply from them. I've been waiting since Dec to get a resolution. Absolute horrible after sales service. They stopped replying to my emails months ago when I asked to return the product.


  • @Dasaita Official @Dasaita team @Quick Yuan This thread is now 2 months old. Your customer service sucks.  I will not give up. 

    I WANT A REFUND.


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

     

    Dasaita sucks :(


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.

     


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.

    This thread is now 3 months old 😡


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.


  • This thread is now FOUR MONTHS old!!!!

    @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.


  • @Dasaita Official @Dasaita team @Quick Yuan still waiting.................

    This is an utterly disgraceful way to treat your customers :(

    No response to my emails either.


  • I'm having similar issues. They will not send support in emails. They steal your money with defective products and ignore your issues.


  • Me too 


  • FOR OVER FIVE MONTHS I HAVE BEEN REQUESTING A REFUND.

    And Dasaita just ignore me :(

    @Dasaita Official @Dasaita team @Quick Yuan you should be ashamed.


  • @Dasaita Official  I also sent a return request that has gone unanswered. Please respond to the email I sent @off@dasaita.com


  • @Alexander Sanchez Please send email to our email address: office@dasaita.com to demonstrate your issue. Your understanding will be appreciated.


  • I am about at this point also.  Cant get any support from this forum or from the  office@dasiata.com email. 


  • @Mike Justis Please further demonstrate your issue and we will try our best to assist you, regarding to the email support, we would like to tell you that it may be weekend that we could not respond to all the email received, we will try our best to reply your email asap.


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