@Dennis Tribble  Hello, Please shot click to choose "apply update from USB or SD "，then long press to confirm&nbs...

Have the same problem with Toyota RAV4 2017, rear speakers sounds very very low. Order SP-DA7490  

It doesn't get that cold.  Maybe -5 C is about the coldest it gets.  Yes, after the car warms us and the heater is on, the unit will eventually start up.

Hello, I just buy SKU: HA5216-G13a-CP-HD-4 for Toyota RAV4 2017. My car have JBL , and i dont understand how to connect . Works only front speakers.   

Order placed February 28, 2025   Order # 111-6646918-9945023

Hello, I have a 2014 Tundra with the G13 Headunit. Installed 2 months ago and everything worked fine. Now, the head unit wont connect to my phone. My phone says its connected but the head unit its...

@Support Dasaita can you help me make sure what updates I need? I saw this post but was not sure since my car is a honda accord 2013  "Please update the Firmware & MCU to the lat...

@Support Dasaita When I try the new update it shows me this screen. 

@Support Dasaita Before you had answered I updated the firmware to QCM6125 13 S10A_123 eng.hct.20250421.110529 NA This update did not resolve my problem. I tried to update with the firmware yo...

@Francisco Cardenas Hi Francisco, To better follow up the issue with you,we just sent the product link to your email.

@Genghis Quan Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G13 Version：Make Sure your unit is QCM6125 Andorid 13 zst...

@jose gonzalez Do you have factory amplifier?  please go to the DTS APP to check if the mute button is disable. And please set to "ALL"and"Manual"to see how it work.

@Mcgyver83 It's on the phone Android Auto app.

@David PorterHi,   Please update the Firmware to the latest version via the link below,here are some tips to help you get it done: ①Vivid 11 Version Make Sure your unit is PX6 Andorid 11 t...

@Aramis Gonzalez Hi Aramis, Could you please try to remove the external mic to check if the built-in mic any background noise?

@AS Hi,  Do you need install a aftermarket amplifier?

Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G13 Version：Make Sure your unit is QCM6125 Andorid 13 zst27_sc138_13_(20...

Please email or provide a link for installation instructions for connecting an amplifier to the headunit. I lost the wiring diagrams/ manual. - sound is red/white? and remote power on/off the amp?