@John Donnelly Did you ever figure it out. I'm having exactly the same issue. 

@Dasaita Official I'm having the exact same problem. I've tried every recommend fix but nothing has worked. I will add that my steering wheel buttons also work along with everything else described ...

@Paul Cooper Hi Paul,could you please provide the order detail to us.

@Jérémy Anquetil Bonjour, puis-je savoir s'il y a un problème avec l'appareil ?

@Jeff Savage To better confirm,could you please provide your order details to us?

@Zelio Picanso Hi Zelio,could you please provide the order details to us?And what year is your car? Did you add some external equipment on your car?

I am having issue with My Dasaita unit on toyota highlander JBL with amp system. Unit working fine and great with sound, today was hot and while driving, sound just stopped. No beeps or any sound...

@Support Dasaita ok thank you  I have a question how can I  stop the unit from switching from media to Bluetooth music while in reverse or when I receive a notification?

Updating firmware and MCU this afternoon put the icons back to the 2x5 grid.

@Yen Wu Hi Yen,please go : settings > car > extra setting > reverse volume

My unit not the G13, it is the Vivid.  So I downloaded the correct firmware but issue still happens.  Unit does not play music files from usb after restarting.  Need to disconnect us...

That didn't fix it and now my user interface is completely different. 

https://www.dasaita.com/account/orders/90c3f24531bb08beefb0d207ddcee8f7 Hola tengo este modelo del 2023 comprado a Dasaita. Llevo 2 anys intentando obtener el canbus, pues parece ser és lo ...

@Support Dasaita I try to find theses two words somewhere without success. However I think the OS is Scout, do you thinkg it makes sense ?

@Support Dasaita I have emailed office@dasaita.com my information.

@Iago Lorenzo Silva Hi customer, Could you please send us your order details ?please send it to our support team emal: office@dasaita.com

@Johan  Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G13 Version：Make Sure your unit is QCM6125 Andorid 13 zst2...

@Petar Baclija  Hi Petar, Can you check the power supply? In-car navigation usually relies on the vehicle's power supply. If there is a problem with the vehicle's power system, such as a lo...

@Todd Bowersock @Petar Baclija Dear customer, To better follow up the issue on time ,could you please send your order details to our support team: office@dasaita.com

@Todd Bowersock Hi please provide your order detail to our support team eamil : office@dasaita.com