@Jose Venegas   Hello. Could you please send the unit's bar code label photo to us?

@Tundra16 Lu  Hello.Please check the firmware update tutorial below then give it a shot.-----------------------------------------------------------Update File:  System Firmware-Vivid10:h...

@Tundra16 Lu  Hello.Please check the firmware update tutorial below then give it a shot.-----------------------------------------------------------Update File:  System Firmware-Vivid10:h...

@Support Dasaita does this help?, I also have access to the box the stereo came in...

@Nick M  Hello. For better help, could you please record a video about "scout always butts in" then send it to our email and and indicate your order number? ✉️Email: support@dasaita.com

@Support Dasaita I can't do that since the image is enlarged and I can't go into settings... This is the item... Link to stereo I own...

@prisurf  Hello.Thanks for your message. If it goes into a yellow triangle with an exclamation mark when you put the car in reverse, it's most likely a wiring error. Here enclosed the after...

@Jose Venegas  Hello.For further confirmation, please go Settings > Car > Factory settings(password: hcttest01),and provide us with a picture of the screen parameters which is at the bo...

@Support Dasaita  Can I please have a latest firmware for my PX6 Vivid10? Thank you

Hi, My PX6 Vivid10 the Zlink Carplay no longer work either wired or wireless connection. The Bluetooth only works few mintues then got disconnect and cannot find any devices. I try to update the f...

I have the same issue on 2006 Honda Civic. When i put the car in reverse, Camera does not work properly. At first is shows a glitch black and white image of the back and then it goes into a yellow ...

@Jove Heller  Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.The front&back side clear photo of OEM radio3.Please confirm...

I am having the same issue no sound. Canbus is on 21. Anyone have a solution 

Hello, the exact thing happened to me and now I have an enlarged image on the screen, reinstalled firmware wiping data and also did a factory reset, still same problem... would you be so kind and s...

@Nick M  Hello.For further confirmation, please tell us if you updated G13 to Vivid13 by yourself.For your information, the Vivid software combines with Scout.Therefore, it doesn't support to...

@Charles Losh  Hello.Thanks your message. In order to arrange the personnel to follow up your case better,please provide the following information:1.Order Number & Purchase Date.2.How ma...

It seems like you're having trouble installing Scout Map APK on your PX6 Android 10 device (Vivid & Scout). You might want to check if your device allows installations from unknown sources by e...

@Nick M  Hello.Could you please write a mail to describe the specific issue and indicate your order number?If possible, please aslo provide the related photo/video.So that we can arrange the ...