Hello, I just put in the g13 HA5262 in my 2017 honda civic I have the factory amp and used the bypass for my amp I have sound and everything works except when I go to call someone they can hear me ...

OEM radio is not a JBL system. Radio purchased from Amazon on September 20, 2024

@richard sunwoo  Hello. Regret to tell you about it doesn't support to use the OEM mic. About the phone calls issue, please try to connect the external mic to see how it goes. In order t...

@Victor Rosario  Hello.Thanks for your message.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.Picture: Settings > About Machine ...

I installed the head unit for the Honda Accord 2013. However, I cannot use the OEM microphone to make calls. Instead, I have to use the microphone in the head unit and no one can hear me when makin...

Hello, I have a G13 in my Tacoma and the rear speaker volume is so low that I can not hear the speakers. I tried everything and it won't get louder. HELP

@Kenneth Ward  Thanks for your message. We just released a new firmware.Could you please try to do the update to see how it goes?--------------------------------------Update File:  Syst...

@Steve Toeniskoetter  Hello. For further confirmation, please tell us your side mirror blind spot indicators is factory or aftermarket. In additon, we have sent you a new CanBus, did you co...

@Kevin Bryant  Hello.Thanks for your message. Please check the firmware update tutorial below then give it a shot.----------------------------------Update File:  System Firmware-G12-202...

@Chan Song Jun  Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.Photo: the full screen page of Zlink QR code.

@Antonio Jesús Cabeza Castaño  Hello. Could you please tell us the reason why you want to do the update? We'd like to remind that the update operation involves the potential r...

@Perry Franklin  Hello.Thanks for your message.In order to learn the head unit version,  please provide the following information:Order Number & Purchase Date.

@Hieu Vo  Hello.Thanks for getting back to us.Please check the update tutorial below then give it a shot.------------------------------------------------Update File:  System Firmware-G13...

@Antonio Jesús Cabeza Castaño  Hello. Could you please tell us the reason why you want to do the update?We'd like to remind that the update operation involves the potential ris...

@Jean-Claude JACQUET  Hello.Thanks for getting back to us. Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds...

I purchased an Android G13 and installed it in my 2018 Tundra, non-JBL truck.  It's a definate upgrade as regards capabilities.  The sound quality is lacking, however.  It seems to r...

I forgot to say that my vehicle is a 2023 Tacoma.

Hello, My side mirror blind spot indicators have not been working since I installed my G12 head unit. I ordered my unit on October 9, 2024, order# 113-2823161-2733061. Here is a picture of my Can...

Greetings - after the latest update, the imid screed and lanewatch camera stopped working on my G12 unit.  Please help.