@Goggles Pazano We are wondering if you could help further demonstrate your issue so that we could diagnose and give you instruction.

@Erik Anderson As to the sound of the Carplay, could you please install the latest zlink APK to verify if it could improve or not? https://www.dropbox.com/scl/fi/93c6na3s0db0fjdypq98n/zlink5-6e_jg...

@Thomas Makro Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Google Map and Scout Map.) telenav_vivid_rk3399_11.0_ota(20240604) ht...

@R. L.  Please let us know  your order number so that we could better  locate your issue and give you instruction.

My head unit is the current model G12 with 8G/256G.  Vehicle is a 2018 Tundra.  I’m currently using the head unit’s internal amp to power the aftermarket dash tweeters, center...

@Erik Anderson I have the same problem with my EX-L.  Would you be able to provide a part number or any other information about the RCA adatper that support had  you purchase.  Many...

@Support Dasaita do you have any update on this issue?

Ah, found it, thanks! Here are build number and MCU.

@Support Dasaita Hello,  Ok, I connected the device to wifi and an update was downloaded and installed.  Scout, PX6, Android11, Software ver. 7.4.4262 Does this update include the fix fo...

@Erik Anderson We have recently received feedback from some customers regarding the volume level of Google Assistant, indicating that the voice output was not loud enough. In response to these con...

@Jacques Brown We are wondering if you could take some photos or video to further demonstrate your issue, so that we could better locate your issue and give you more appropriate assistance.

@guashh tomas Please go to Settings > Car > Extra Settings > Shut down delay > change auto Sleep to other options.

@Nicolas ANTOINE You may have to slice a piece out to connect  your after market amplifier. We recommend you could contact with the customer service of your amplifier of how to install. Or you...

@Ryan Resendez Please kindly go to Settings > About Machine and send us your current Build Number and MCU version, we would like to check if your update is successful or not.

@Philippe Marsteau Please go to Settings > About Machine and send us your current Build Number and MCU version.

@Philippe Marsteau We are wondering if that features work in your OEM stereo?

@R. L. Hi there, we have latest 20240606 OTA update, you could go to System update in the Home menu and online update that firmware.

@Jean Claude Drouin Hi there, go to Settings > Internet > connect your phone's hotspot. Then go to System update on the home menu, refresh and you will get the latest firmware(20240606 versio...

@Corbin Adams Please send us clear photo of the front&back of the OEM Radio so that we could better locate your issue.

@Thomas Makro It seems that your update is not successful, could  you please go to Settings > About Machine and send us your current Build Number and MCU version. Besides, as to the fastbo...