@Francisco Cordova Could you please let us know if  your problem has been resolved after the  update?

@Angelo AMICI Could you please take a video to demonstrate your issue? we would like to tell you that the widget could not be added or removed on the home page.

@Jason Man Please try update the latest version. Vivid11(20240604): https://www.dropbox.com/scl/fi/1clw6dqa9zmxfr717uuwh/update.zip?rlkey=ltfea919b8ytclpytaqfjlser&dl=0

@Alberto Soria Trigo Hello, the latest firmware is 20240606, and the MCU is 4.13.

@Gavin Swanson Please go to Settings > Display > Audio timer to set the screensaver time or disable it.

@finachem We are wondering if you consider download the vivid firmware which has Scout Map pre-installed?

@Support Dasaita Hi! Thank you for the reply and sorry for the late response. I updated to the last firmware and now it's working great!Thanks!

@Antonio Tey We have revised the cable to make the head unit more compatible. You could place an order for the new CB004-3. https://www.dasaita.com/products/dasaita-car-radio-installation-can-bus...

@Angelo AMICI Sure it could be customized, please let us know your current version, you could go to Settings > About Machine and send the current Build Number and MCU version, we will give you i...

@Randy T Please let us know if you mean that your previous order 111-1325500-3510600 HA2179S-MAX10-CP-3US. 

@Randy T Could you please take a photo to demonstrate the issue that you mentioned? We have not found that the Android auto resolution changed in other people's head unit.

@johnnie poulson We are wondering if you could send us photos or video to demonstrate your situation, we will give you instruction accordingly.

@Jean Claude Drouin We found that your order is not from our store, would you kindly contact with the store astrohi Official Store directly.

@Philip Roden Please kindly go to Settings > About Machine and send us your current Build Number and MCU version.

@Mcgyver83 Sorry to tell you that our head unit could not retain all that features, it could just support only short press -> Seek UP/DOWN, or short press ->Next/Previous Track

@jeffrey torres Do you mean that your wirings is correct but no luck to see the rear image? Would you kindly send us photos of the wirings and make sure if your car is compatible with NO 4, the cor...

@Corbin Adams Could you please let us know your order number so that we could locate more order detail and give you instruction?

@Beniamino Albano Could you send the full pgae? You could refer to the following video. https://www.dropbox.com/scl/fi/wlrh8c7y2sl80soyy476g/APN-page.mp4?rlkey=ifadbci426qokvbj9wfcnb4t3&dl=0 ...

@Support Dasaita Those solutions still don't work. Do I need a new head unit or disconnect the battery?

Can you tell me why back up camera is not working? the canbus setting are correct. you see the wiring in the previous picture, is there another fix?