Bonjour,  Par erreur j ai supprimer l application de mon autoradio,  Après réinstallation j ai un code qr , Voulez vous bien me réactiver l application, je vous tr...

@Support Dasaita It works now. I have another question. I went to the factory settings and set the mic to external. When I am in Apple Carplay no one can hear me. Silence. When I exit Carplay peopl...

@Support Dasaita I tried this one, same result. I format the usb every time and it's on fat32. I copy the zip file to it and do not "extract". I've tried every usb port on the head unit and it neve...

@Support Dasaita OK, thank you.

@Support Dasaita tried to download your file  onto my macbook. However it failed because my internet connection goes via mobile hot spot and thus seems to be to big for download. Is there ano...

@Support Dasaita thanks! I just tried this updated MCU. After installing it, "About machine" shows the version is MTCH_HA4Z_V4.13a_1 dated Jun 7 2024 09:46:17. The behavior is still largely the sa...

@Support Dasaita I bought the G12 from Dasaita's store with ORDER Number: SP-DA4613. It's for a Honda HRV 2016, EU model, manual without OEM camera.

@Bohdan Fediuk Hi there, we are wondering if you could go to Android auto Settings > toggle on Background connection. We will await for your prompt reply.

@michael woodruff Please let us know your order number and then go to Settings > About Machine and send us the current Build Number and MCU version so that we could locate more detail and give y...

@Randy T Yes, Zlink is not supported by the W11 version's mother board so although you install the software it will not activate the zlink.

@Erik Anderson In this case, we suggest you to update the MCU version to the latest 4.13a. MCU（4.13a）：https://www.dropbox.com/scl/fi/3eo7wplzcyw077zcsqaht/hmcu.img?rlkey=xj47j3cxpzjsi3grmqf65ouen&...

@Joshua Buck Would you kindly try our another latest firmware? G12（20240606）：https://www.dropbox.com/scl/fi/x3r7ft7j8nqbtsaipd9js/update.zip?rlkey=znnmon2vqag8j2v7nxzsv0ewd&dl=0 Please format...

@Support Dasaita Yes, I was able to update my firmware. thank you

@Jason Man We are wondering if you could record a video to show us the whole process you use the map, we will check if the procedure is correct or not.

@john bogianou Please kindly let us know your order number so that we could locate more detail and give you instruction.

Just installed my G12 in our 4Runner.  Have a volume/loudness setting question.   When I have the volume turned all the way down to its lowest setting...it's still too loud on occasion. &...

@Support Dasaita i took the unit out today and tried every usb. Same result.

@Support Dasaita OK, I understand. So, even though it has Zlink installed, there is no way to make it work? Is it just because it cannot be activated/licensed or does it just not work at the hardwa...

Hey everyone, I upgraded my px6 Max10 to Vivid10....the firmware was apparently Vivid 10. The install went smooth. I use the radio for android auto. It worked the first time, but after switching to...