@Adam Rosenthal Hi there, here is the installation guides. 1.Download the map file. https://www.dropbox.com/s/25nvduso7wdp7bo/iGO_Pal.rar?dl=0 2.Unzip the file and then copy the folder to the US...

@Jason Man We are wondering if you could turn on the map and then go to the home page to check if the map is on the left widget.

@Adolf Klenk Please update the latest vivid firmware. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Google Map and Scout Map.) tel...

@Randy T Hi there, please kindly update the following firmware to verify the issue. https://www.dropbox.com/scl/fi/n9ujr18ru6sagaiyc7oy0/update.zip?rlkey=qg0ai65x4hunbr9dm9ttno3wj&dl=0

@Aidon Shearman Thank you, we will reflect to the vivid engineer and let them know the issue.

How did you get your JBL speakers to work? Banging my head on the dash!

@Joshua Buck Just plug the USB and the headunit should find it on its own. If it doesn't, then you would have to manually initiate it

@Support Dasaita  iGO question. I reset my unit and Igo was missing I found a link in the forum and downloaded a file from 2022. I unpacked the file and put it on a USB drive. Followed the dir...

I'm having the same issue, I am based in the UK. Mine updated to a new version yesterday and a map was on the left for about 5mins when it weas updating. Now it has disappeared again. I would defin...

Unfortunate but I understand. Hopefully it is not forgotten if an update is to come in the future. Also, when using the Youtube App on Vivid, you need to hit play twice to initially start a video p...

MCU is: MTCH_HA_V3.89a_1 Aug 17 2022 13:27:20   Build no is: rk3399-userdebug 11 RQ3A.210705.001 eng.hct2.20220803.111156 release-keys   Kernel Version 4.19.193 #470 Wed Jul 13 1...

@Support Dasaita unfortunately I don't know of a way to have kept the previous firmware. Do you happen to have that firmware? The screenshot I provided shows what it was.

@Support Dasaita yes that is true... before that update I had telenav_scout_SC138-12.0_ota(20240410) and all was fine. After updating the MCU and the firmware that issue started. I then revert...

@Chris Justice Hi there, we are wondering if you could shot a video to demonstrate your issue and go to Settings > About machine to send us the current Build Number and MCU version. Your coopera...

@Demesie Yimam Wolelo @Chris Justice @Jacques Brown Have you completed the update of firmware G12(20240513)?  https://www.dasaita.com/community/forum/topic/125448/firmware  

@Jacques BrownHave you completed the update of firmware G12(20240513)? 

@Ben Snow Hi customer, we sent a post in the forum and apologize for the mistake of sending the wrong firmware via OTA. Would you mind downgrading the firmware to the previous one: 20240513. zst27...

@Saad Zaman Hi there, our head unit G12 doesn't support wired carplay, it support wireless carplay, hope you could understand and our listing has indicated this feature.

@Saad Zaman It will not turn on the radio if you have close it when you turn off the ACC. Would you kindly close the radio app when you turn off the ACC?

@destiny perry We are wondering if you consider update the firmware to the latest. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Go...