@AlchemEDC  Hello.Please check the update tutorial below then give it a shot. Update File:  System Firmware-Vivid13-20251022:https://www.dropbox.com/scl/fi/hg80kccchvdh43qop20v8/update....

@Matthew La  Hello.Please check the update tutorial below then give it a shot. Update File:  System Firmware-G13-20260409:https://www.dropbox.com/scl/fi/h1e688co7vr53z30rtdlk/update.zip...

@Jinson  Hello.   In order to help you better, please provide below Build Number&MCU version picture to our email address and indicate your Order ID# in email subject. Thanks in a...

@teodorocorporan1970  Hello.Please try to do as follows:1. Go to Settings > Car > Factory Settings > enter 126.2. Click on Key Study > Touch key study to enter the learning interf...

@Barry  Hello. When you split only front LR RCAs with a Y cable for your sub amp, almost all the low sub frequencies get filtered out before reaching your subwoofer amp—this directly c...

@Angelo AMICI  Hello.We are currently upgrading our email system, which may result in some emails being filtered or blocked. We apologize for any inconvenience caused and appreciate your...

@Support Dasaita okay thank you for the help! Have a great day.

Hello, I have pretty bad reverse camera delay. Longer than 2-3 seconds. The guidelines show up before the actual camera turns on. This is on the G13 11.6 screen for my 2021 Tacoma. Do I have all th...

Hello, I need the latest firmware and ZLink update for my head unit. Build Number: QCM6125 13 S10A_123 eng.hct.20241220.111810 NA MCU: MTCHS_HA4Z_V4.15a_1 ZLink: 5.4.79 Vehicle: 2018 Toyota 4Ru...

@Support Dasaita  @Dasaita Official  Same issue: Zlink Android Auto keeps rebooting randomly

Hola !! Soy Teodoro  Estoy teniendo problemas con los botones de bajar y subir volumen de mi unidad  Lo es restaurado 5 veces y el problema continúa.  Necesito el link para...

2016 Toyota Tundra just installed a new G13 headunit. Prior to this installation, I have an aftermarket amp connected to original toyota radio and to all of the factory speakers and subwoofer. When...

@Support Dasaita Hi, I'm writing again after some time because I contacted support at the email address you provided, but I haven't received a response yet. Can you help me in a different way? Basi...

Hello Piotr... I am the owner of a 2018 Rav 4 Hybrid and my question is regarding info on the hybrid system,  like graphics displaying the transfer of energy,  does it display on the head...

@Parker Renfro  Hello.   In order to help you better, please provide below Build Number&MCU version picture to our email address and indicate your Order ID# in email subject. Than...

@Jonny  Please give it a shot.

@Jiří Mrázek  Hello. Sorry to tell you it doesn't support to adjust the volume for these audio streams separately on the head unit. In order to help you better, please provide...

@IceyBiah  Hello. Regret to tell you the Google Assistant volume doesn't support to be controlled  individually.Different applications may handle sound settings in their own way. I...

@favariego  Hello. Please check the update tutorial below then give it a shot.Update File:  System Firmware-MAX10-20230302:https://www.dropbox.com/scl/fi/mwzw2q4ojdfoz3mnp0i08/upda...

@ManDoctor   Hello. Thank you so much for your patience and detailed feedback. Our technical team is still actively investigating this issue to develop a permanent fix that brings back ...