Order placed June 29, 2026 Order # 114-1308637-0051411

Never posted here before. Do I need to tag@Support Dasaita ?

Just installed G13 running Android 13. People can’t hear me on the microphone. I hooked up the extrnal mic that came with the unit but it seems like only the little pinhole mic is operating. ...

Hi, I have issue with wireless CarPlay audio stuttering/choppy with Android 11/PX6, wired is fine What's the solution? Firmware update will fix it? And which firmware to use if it does? hereis th...

Hi, I have issue with wireless CarPlay audio stuttering/choppy with Android 11/PX6, wired is fine What's the solution? Firmware update will fix it? And which firmware to use if it does? hereis th...

@Support Dasaita  yes the antenna is connected. The firmware has also been upgraded to the latest.      

I was wondering if I could get a MCU update I did the firmware update. I'm having an issue where my prompt and navigation sounds is quiet I did edit a setting under car and navigation sound mode an...

@Dasaita Official    @Support Dasaita 

Hello, I am having the issue of a black/dead screen on my Vivid13 head unit the volume knob is illuminated. I've had the head unit since August of 2025. A few days ago it got into my truck and the...

Carplay randomly switchs off

i need help with my dasaita 9in display. specifically carplay, it connect and plays music but switches to radio randomly. sometimes it wont and sometimes it does it none stop. plz help.

Issue: recently installed, sound works in the morning and does not work in the evening.  From reading the boards this is related to parking in a garage where am ient temp is 91 degrees.  ...

@Alex Soria No worries, our team will follow up on your email

@Mike Car Hi, may we know the special year for your car?  

@Victor Crescini Hi, thanks for your contact. Please provide your order details to the email: support@dasaita.com They will send you a new cable within warranty, please no worries.

@Michael Polisky  Hi, A update can make things worked. Please go to Settings > About machine and send us a screenshot about the current Build Number and MCU version.    Thank...