Hello, I have a G13 that I've been experiencing random reboots on. They will happen no matter what is happening on screen. Is there a newer MCU file to try updating to? Thanks.
@Jinson
Hello.
In order to help you better, please provide below Build Number&MCU version picture to our email address and indicate your Order ID# in email subject.
Thanks in advance.
Email: support@dasaita.com
Go: Settings > About Machine > Build Number; MCU version
Same issue on my G13. Keeps disconnecting and connecting every few minutes... 
@renaldo rivera
Hello.
Please check the update tutorial below then give it a shot.
Update File:
System Firmware-G13-V2-20260410:
https://www.dropbox.com/scl/fi/jwoqmanj15r8ktlroloy6/update.zip?rlkey=my6wh60a4z2r555fw6zd6zx57&st=kdihaggb&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates/MCU updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
Reference Operation Video:
https://www.dropbox.com/scl/fi/7tgvc28sn77ux6g6fmosm/MCU.mp4?rlkey=7p5940e12kb88a42zue6qntft&e=1&dl=0
