Hello Dasaita Support-Team, Is it possible to get the G12 user manual in German.

Please go to Iphone Settings, find the apps for music playing, then enter the apps settings and toggle off&...

G12(20240513) Fix: Improved Call Quality Audio Output Volume

@Mohammed Alkhdour Please let us know your order number and then go to Factory Settings > enter 126 > send us a screenshot of the BT module, we will diagnose accordingly and give more appropr...

My CarPlay won't connect to my phone. At first it was connecting to carkit and disconnecting back and forth but now it doesn't even show up in Bluetooth. Ontop of that whenever I connected i, it wo...

@Iain Sherrit We are wondering if you could update the firmware G12(20240513): https://www.dropbox.com/scl/fi/983r13vqpln7uwplyrpov/update.zip?rlkey=q9rdav1jku7ns6weibiywhd4a&dl=0 Please check...

@Adam Schaefer Please go to System > About Machine and send us the current Build Number and MCU. In the meanwhile please confirm if your head unit is Android 10 or Android 11. It seems that yo...

@Christian White Could you please go to Factory Settings > enter 126 and send us a screenshot to show the BT module?

I got the lane watch camera working, but now I'm having a problem with the Bluetooth skipping during songs. What can I do for that?

Here's the video showing the problem. Hope this link works https://www.dropbox.com/scl/fi/b59bpwbsuqp3ekgz4bocm/Swipe-issue.mp4?rlkey=3dt1r3am9s0xi6ly5ov9ggtrq&st=72ibl2m2&dl=0

@Support Dasaita I have tried this multiple times already, including driving to yet another hotspot to try this. I have also since upgraded to the Vivid firmware and the issue still persists. &nb...

Let me know if this link works https://www.dropbox.com/scl/fi/b59bpwbsuqp3ekgz4bocm/Swipe-issue.mp4?rlkey=3dt1r3am9s0xi6ly5ov9ggtrq&st=72ibl2m2&dl=0

Not sure how to send you the MP4 video file .

There is really nothing to video.  Everything works except for the sound.  My iPhone syncs fine, just no sound from any app or the radio.  Ironically, this morning it started working...

Attached picture with Build and MCU version.

I had plugged it as instructed but same issue build no QCM6125 12 S10A_123 eng.hct3.20240104.134236 NA

@Moudjadid SAROUMI We found that your version is very old, please update the latest firmware. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized,...

@Nick O Please send us your order number and then go to Settings > About Machine and send us the current Build Number and MCU version.

@Steven LaCombe Could you please shot a video to further demonstrate your issue?