@Nick O We will reply you via email, thank you for your patience and cooperation.

@Chris Justice This feature is for head unit which has LED touch key, if your head unit is 12.3 inch or the HA2220, you may have no access to change it.

@jay g We are sorry that the problem is hardware associated, if you want to get it repaired, you may need to return it to our Chinese warehouse and then we send back to the manufacturer to return....

@Iain Sherrit Please let us know which apps you need to reinstall, we could send u the APKs, if you want to install Torque, just to go APKinstaller > OEM and intall it.

@Randy T Could you please send us a screenshot to show us what you have put into the USB?

@ZAKI KADOURA Fix the issue where parts of the music icon and radio icon on the main screen are unresponsive to touch. Resolve CarPlay call quality issues, including echo and static noise durin...

@Support Dasaita Good morning, could you help me too? I have posted screenshots above, and I would need an activation code, since when resetting\updating the radio it asks me to activate it, despit...

@Mike Van Eeckhoutte Could you please shot a video to demonstrate the situation that you mentioned, so that we could diagnose and offer you more appropriate instruction. Your cooperation will be ap...

A greetings, I'm having the issues of: -cannot set splash screen or wallpaper. Does not let me pick from device. I click +(from device) and nothing happens. -Adding waze to app bar launches maps...

@Support Dasaita   Do you have any solutions for me? Do you need more details?

    I have PX6 (1024x600). Android 10 version. Serial number: D42638B727EEBDB7. J have a problems with the Google app "The Google app has stopped working" Can I update something?

@Support Dasaita  QCM6125 12 S10A_123 eng.hct3.20240104.134236 NA

Quick update, this issue is related to the factory settings.  "Check the Can Bus settings (the following if for a J11 your J10 should be the same). Go to the PX5 factory setting, password is ...

I'm having the same update problems. No matter which version of software I try, I get "installation aborted". This is for a PX6 running Android 10 for a 2016 Toyota 4Runner. I've tried Max10, Vivid...

@Adam Schaefer could you enter the activation code "HWLAYF0B02C" to see if it could be activated?

Hi @Support Dasaita  My external mic does not work. I tried it on other devices (Mac, mobile) and it is not detected and visibly broken. I can send screenshot if needed. I am using a PX6 A11...

@Hayden Guild   I know man I'm with you. This unit seems very touchy to change. Now that Siri is there the volume is very low. I need to figure out how to turn her up some. 

Well I checked the "Do Not Disturb" and that was off thank you@Thomas T  and did the factory reset and we're good again, thank you@Chris Justice 

Is that what you mean?

Glad I'm not the only one with this issue. Did a factory reset and it seemed to fix it but scared to customize it again and install any additional apps. Any luck for you guys?