Do you have an ETA on the next update release for VIVID 12 for Qualcomm6125

Hi @Ray Marin ,  Sorry to hear about your trouble. Can you reach out to our team at scoutsupport@telenav.com - we need some more information about your system, and we will be able to get you ...

My device works fine 9 out of 10 times, but sometimes it does not turn on ( black screen, left button panel light up with blue color). When it does not turn on, it does not have a Bluetooth signal...

@Kayla H i am currently having the same issue with mine and i have had it less than a year. did you ever find a solution?

@Support Dasaita Hello I need to add an APN to my SIM settings for my Verizion Wireless service. The APN I need to add is we01.vzwstatic . When I attempt to add it myself I am unable to becaus...

@Support Dasaita I mean that my head unit will sometimes not power on right away. Sometimes it takes about 5 to 10 minutes for it to power on. This normally happens if the car has been turned off f...

Hi, I'm a fresh new owner of a G12 unit, works like a charm! Small question: I have native 360° camera in my Qashqai J11, it works well when I am in reverse mode, but how can I enable it othe...

@Support Dasaita I have done all of that and nothing has worked!

@Support Dasaita thank you! I downgraded the firmware and It IMMEDIATELY started working properly! Both RCAs and Optical out have a much higher volume, still with no distortion. Finally omg! Pleas...

@Support Dasaita I did, but it didn't work. There was one plug that didn't not have a port in the CB077, and that made no cameras work. In the instructions for the other cable, it was labeled as th...

@Nagy Youakim Sorry to tell you that your head unit is Android 8 which could not update to Android 10. Here is a latest firmware for your head unit. V840-8 Version : ha_px5_8.0_ota(20190731...

@Ray Marin We would like to tell you that Scout replaced the Vivid now, if you want to scroll back to Vivid, you need to update version before Y2023 October. The first time you installed the syste...

@Carlos Guerrero We are wondering if your problem could be resolved after the update?

@Support Dasaita 

@Justin S Here is the instruction of how to set wallpaper in vivid. https://www.dropbox.com/scl/fi/t9mfof8grcgi0lnhm62l5/How-to-set-wallpaper-vivid12.mp4?rlkey=l8664nv3dmsuzwi2lhs5gqwto&dl=0 ...

@Andrea Spagnoli Here is the link: https://www.dropbox.com/scl/fi/p7963o6845jfen2rneuh1/update.zip?rlkey=2kc2ygdw0vn09eu7a3es75a7i&dl=0 And you could refer to the instruction in our forum. ...

@Joshua Hall Have you go to Settings > Date & Time to reset the time zone yet, and then change a hotspot but nu luck ?

@Jason Barrett We are wondering if you could kindly let your friend record a small video so that we could hear the static that you mentioned and forward to the technician to check if it could be im...

@Christian White Hi there, we would like to tell you that you need to connect the CB077 cable under the following intruction which supports lane watch.    

My vivid 11 unit purchased in July 2023 notified me that an OTA update was available.  I accepted it and when the update completed, something called SCOUT is now showing as the launcher. It is...