@stefano cao Sorry that our head unit could not sync the contact of GOOGLE, the engineer said that feature is just for phones.

@Carlos Varela Please go to Settings > About machine and send us your current Build Number and MCU.

@zee is Here is the latest Scout version. telenav_s4c_rk3399_10.0_ota(20230807) https://www.dropbox.com/s/8mdkldq34ccp53z/update.zip?dl=0

@cleo cleonise Just open a Map and it will show on the left widget.

@ST Please update the following one. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Google Map and Scout Map.) telenav_vivid_rk3399...

@edwin villegas Please go to update the firmware and MCU. 4.12MCU: https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zm Vivid 11 Version Make Sure you...

@Support Dasaita il mio è vivid 11 e mi sono accorto che non sono all'ultimo aggiornamento, siete sicuri che posso passare a MAX10? Ho visto che la versione MAX10 non è neanche l'ulti...

@Brock Volchko Please update the MCU 4.12. You could go to Settings > System > MCU update. https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl...

@Andrea Spagnoli We have reflected to the manufacturer and once getting their reply, they will let  you know. We are wondering if you shot a video to demonstrate the situation that you mentioned.

@Andrew Cavannagh Please kindly attach a photo to show us the situation that you mentioned. In the meanwhile, please kindly let us know if you could find a pin, press and h...

@Adam Rosenthal Our engineer said the the coreboard is a 15 digit IMEI, do you mean that you connect the AT&T SIM card but it could not recognize your SIM? As to the sound quality, we have a n...

@Alberto Ramirez We have a newer Vivid11 firmware which was release on April 16, 2024, would you kindly update again? Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's ...

@Diego Micheli We are wondering if you could try update back to the previous Max10(20230302) version which may improve the bluetooth. Sorry for the inconvenience and wish you could have a try. htt...

@John Robinson We would like to tell you that the LED light is a small piece board at the bottom of the head unit.

@C L Please send us your order number so that we could check the stock of the core board for you.

Thanks @Support Dasaita for trying. Is there any chance your software engineers could look into not displaying the volume adjustment while the screen is turned off?

@Mike Justis We have forwarded to the issue to our colleague and they will help you to solve the problem.

@Jason Barrett We will release a new firmware to fixed the echo, would you kindly wait a few days for it?

@Raahul Eswaran In this case, we suggest you could purchase a whole set of CB071, here is the listing for it. https://www.dasaita.com/products/dasaita-canbus-and-power-cable-for-honda-accord-2016-...

Yes, how much would it be? Just for further details, when I am changing the upper screen settings the top display responds and flashes white and dims as you can see in the video Upper screen issue