@Alex R Please kindly send us photos of your OEM head unit. In the meanwhile, send us your order number and shopping platform so that we could locate more order detail and give you appropriate inst...

@Mirko Spez Have you seen any error shown on the screen while you are trying to install the zlink? We assume that the sound quality is zlink associated.

@Thomas Nelson Do you mean that you have gone to the garage to try to dismiss the error but no luck, and you have already removed the 13 and 16 pin from the canbus but no luck either? 

@Brent Rivers Hi there, make sure that your head unit is G12.

@Brent Rivers Please download the BT update file, and then copy to a USB, then go to Settings > Factory Settings > enter password "hctbtup", it will start updating the BT, you could see the u...

@Jim Moore Please kindly let us know your issue so that we could diagnose and give you instruction. In the meanwhile, please go to Settings > About machine and send us the current Build Number a...

@Iker Gomez Thank you for your kind explaination.

@Tuniskimo Sorry that the system is too old to accomadate the latest version of some apps which caused the crash. Please reinstall the firmware and then disable automatic updates on the head unit.&...

@Mike Justis Would you kindly try to install new version of Zlink? https://www.dropbox.com/scl/fi/mq7o6920wpazsv4fxpf0t/zlink5-hengchangtong-release-v5.4.36-c7d5582fd_jg.apk?rlkey=gb8fvtqtbavfo1h6...

@Iker Gomez how do I get it on my g12 unit?

the apk file sent does not install. I tried again to install the first tablet update you sent me and I succeeded. Below are the screenshots of the current version of the tablet and zlink. Despite ...

@Support Dasaita I removed the wires as indicated.  Still showed Error lights.  I removed Dasaita and re-installed OEM radio.  OEM Radio shows no error lights.

Vivid 10 Version: Make Sure your unit is PX6 Andorid 10(The left widget's map could be customized, suggest Google Map and Scout Map.) how to customize the left widgets, cause all i see is the...

Im not finding how to update BT in Factory Settings.  I downloaded the .bin file, but not seeing search function. 

Order# 114-2430128-3331441 Model # HA5469 What firmware do I need to reload? Thanks

@Carmen MG yo.la.llevaria con algún electrónico para saber si puede arreglar la.pantalla...quizá sea alguna resistencia...

Instead of zlink you will have android auto and carplay specific buttons..  they both are shortcuts to zlink. If you dont have any of those go to settings> vehicle settings and there you w...

@zaki  Like this: vivid over G12 qualcomm

Just go to settings>applications select android webview and there you will find a menu to remove all updates for that app and disable automatic updates.  

@Support Dasaita up please I have the same problem with my px5 android 10. Android system webview always crash my application like Waze or chrome