@Mateusz Czerniakowski Yes, old Unit is what we called OEM screen, do you remember if both temperature adjustment will be showed on that screen or just the left one?

@Jason Barrett We have a new firmware that being tested now to improve your situation. Regarding to the speakers issue, we have arranged a replaced cable to you 775874896433. 

@Support Dasaita I've changed the radio from 6 to 0 and its still louder than everthing else, changes made from 6 to 0 sounds the same, it doesn't lower in volume.

@Support Dasaita When I first got the G12, assuming it was the first version that got released, Ive seen 2 upgrades so far since I got it. As far as recording the factory settings, its not a video ...

@Thomas Nelson You could remove that wires from the canbus connector(No.13 and No.16), too.

@Thomas T Here is the Scoutnav APK: https://www.dropbox.com/scl/fi/s5h60402afl53m9t8kfww/ScoutNav-production-arm64-v8a-release-2.2.21.0.6-signed.apk?rlkey=nxfsckpbyvomvqpdp6fyzakoe&dl=0  ...

Amazon says there is only 30 days to return that I need to contact you to replace or return. Some one needs to figure something out. PLEASE

@Support Dasaita, I had it installed and it worked perfectly, but I uninstalled the Scout Nav app on accident and lost the map. I had the APK file already downloaded before, but also deleted it. So...

@Thomas T Scout Maps APK is just for firmware released after Noverber 2023. And firmware after then has already pre-installed the Scout map yet. You could let us know if your firmware is vivid and ...

@Jesus Sancer Our technician said that you could redownload the file and then reboot the head unit to check if it works, we have a newer vivid10 firmware(20240126), please try for it. https://www....

@Jesus Sancer You could flash the system but it is a little complicated. Please kindly refer to the steps below first.   1.After starting the machine, use the single-plug USB cable to conne...

Any word on how to return this thing?

@Gary Crumly Thank you for your prompt reply, your order is withn warranty. Please contact Amazon CS team through the link for a replacement or you could reorder a G12. https://www.amazon.com...

@Konstantin Savolainen Hi there, it's for head unit with aftermarket amplifier. Please kindly let us know if you would like to change to our new released version G12.  

@R. L. We would like to tell you that the internal microphone is as below, it's risky if you remove it in inproper way. Could you kindly wait a few days for our new firmware, we are testing now.

@Diego Micheli WQ_RF210 is the bluetooth module name, if you change it to one that you don't have, the bluetooth could not be used like the situation that you mentioned above. You could kindly swit...

@Bozo Gilic Please kindly refer to the video of how to wire the after market camera. https://www.youtube.com/watch?v=CnkfOYrUrqw You could also refer to our wiring instruction, too.

@Mirko Spez Please kindly install the latest zlink in the APKinstaller. You could download the zlink APK first. https://www.dropbox.com/scl/fi/mq7o6920wpazsv4fxpf0t/zlink5-hengchangtong-release-v5...

@Michael Underhill There is no need to unzip the file, you could just put the update.zip file into the directory of the USB disk. We are wondering if you could review instruction before upgrade th...

@Mike Van Eeckhoutte Our engineer said that they have not changed the EQ and DSP, we are wondering which version is not the same as the previous one. Regarding to the factory volume settings, could...