@John Donnelly Thank you for your patience and cooperation, we have replied your email and please kindly settle the payment of the new cable accordingly.

@Mahmoud Sultan This unit is not ours, please contact the seller that you purchased from.

@H H Hi, we just found that your MCU version is old, would you try to update the MCU first. 4.11MCU: https://www.dropbox.com/scl/fi/c1xr7zpqpham59rjv4k61/hmcu.img?rlkey=efj9n5chzyr7omhll4eqv7b4b&a...

@Corbin Adams do you get your problem fix men i have the same issue on a 14 camry

@Support Dasaita  MCU : MTCE_HA_V3.78_1 Build #rk399-userdebug 10 QQ2A.200305.004.A1 eng.hct.20210906.100623 test-keys

@Support Dasaita Thank you. The head unit is working fine now but we are still having issues with the bluetooth connections. Especially with an iphone connection. It takes a couple of tries to conn...

@Support Dasaita 

Now that I have reverted back to build number shown above, the speakers have been working without any issues. Should i still go ahead and update to the latest version?  The head unit was work...

Mine is MAX11 

Dato che avevo un pò di tempo da perdere ho provato comunque ad installare l'aggiornamento che mi avete proposto e purtroppo sul mio dispoositivo è ancora assente l'opzione UTENTE com...

@Adam Rosenthal hi, am un U.S Texas, I have AT&T but thier network says device not compatible with thier system. So, I went to mint mobile,only becuase i was able to get a mint mobile sim at be...

@Support Dasaita Grazie della risposta, prima che proceda all'installazione potreste dirmi quale è la data dell'aggiornamento che mi state proponendo? attualmente ho installato la 20231016 c...

Thank you and yes, I thought I said twice previously, that all three of the Dasaita HU USB cables were tried with the adapter connected and none of them worked. I also tried the USB drive in each ...

Hello, I send you a private message about the two options.

@Support Dasaita quindi il problema di zlink non c'è l'ho solo io. Magari non è un guasto al processore come avete detto a me ma potete fare una semplice modifica software?

@Support Dasaita I see, so are you telling me that I have to physically disable the mic by opening the head unit?Well, that is very interesting..... so software is not working as it is supposed to....

@John Donnelly We just want to check if there is something wrong with the USB cables that we sent you, if you have already confirmed that the 3 cables could work, we would sell our USB adapter to you.

@Serhat G Sorry that our head unit could not retain the OEM mic, if your car has the OEM amplifier output, our headunit could normally supports. Please kindly further demonstrate your issue and we ...

@Antonio Tey Sorry that our head unit cuold not support OBD now, our engineering are improving the firmware to get it adapted. Your understanding will be appreciated. Once we have new firmware that...

@ALI ALKAN We are wondering if your system is MAX10. If so, please kindly update the firmware. HA3_rk3399_10.0_ota(20230803)  https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?...