Hi, hoping you have an update.  I've been struggling to get this to work for a month now.  Thank you.

@Mcgyver83 Please try update the firmware. telenav_vivid_rk3399_11.0_ota(20240302) https://www.dropbox.com/scl/fi/c8rkr7qqur4msu60fd4hx/update.zip?rlkey=7lakfyq7j46zqm8gslv4qx8i0&dl=0

@Cyril MAILLOT We need to know which canbus that you have connected, if your car is compatible with CB068 or CB008, please choose option 10. If your car is compatible with CB011, please choose opti...

@R. L. Yes, we would like to release the firmware asap.

@Cyril MAILLOT Please go to Settings > About Machine and send us the current Build Number and MCU version. We are wondering if you could connect the head unit with Bluetooth, is there any error ...

@Mahmoud Sultan Please let us know if your system is vivid11. If so, please kindly update the following firmware. telenav_vivid_rk3399_11.0_ota(20240302) https://www.dropbox.com/scl/fi/c8rkr7qqur...

As long as I'm not in AVIN, if I click the play test sound button in Google maps, it will turn down the volume of the other soudns playing at the time as it should, but still no audio comes through...

I am having issues with audio of navigation. The first time I used Android Auto, navigation sound worked. It has not since. I also tried with the Google Maps app on the headunit and no luck. I've r...

Bonjour, quel canbus (vivid 11) pour un Qashqai 2019 Tekna+ Merci

Thanks. i will try one of those options and see how it goes. 

Since last two vivid update (I don't remember the correct version, 2 months ago) I cannot change radio station or Spotify song while I'm using Google maps. I'm listening radio, then I start a trip...

@Support Dasaita I installed 7.2.4023 two days ago but I still have meteo & speedometer widget as left panel in classic theme home page. Right after installing the update left panel become gre...

@Support Dasaita  Amazon Order# 113-7171811-9581828 My unit would not turn on at all today. I had to remove and re-insert the same 20A fuse for the radio in the 4Runner engine bay and then it...

Bonjour, je possède une tablette PX6 VIVID 11 achetée sur votre site en 2023. J'ai procédé à la mise à jour de la dernière version du firmware de V...

@Kevin Rai Did you find a solution for this issue ? Looks like the issue with alignment of LHD and RHD support of the player software. 

@Support Dasaita Thank you but I still have an issue. The US will not activate a 14 digit IMEI number. Most countries use 15. I spent a lot of money on this unit to have a SIM with mobile data. I ...

@Support Dasaita Yes, The same issues as above as well as others have reported.  Sitting still the call is clear, when dirving, the sound is terrible.  I would expect when the external mi...

@Support Dasaita I did that step and tried to use more than one phone, and I don't connect wired or wirelessly. I need a solution, please.

@ZAKI KADOURA We have 3 ways to solve your problem. If you use SIM card for the head unit. You could use the internal call apps. https://www.dasaita.com/community/forum/topic/121788/g12-new-functi...

@Mahmoud Sultan We are wondering if you could try to go to Factory Settings> Apps, close the Carplay and then enable it after rebooting. If still no luck, we assume it mostly be hardware associa...