@James Varney Hi customer, our technician said the they need you to record the the sound that you mean like in the tunnel, or you can shot a video to show us that case. You cooperation will be appr...

@James Varney We are wondering if the calls right through bluetooth has the same issue, or just the carplay. 

@John Sample In this case, we are wondering if you could update the zlink. Here is the update file. https://www.dropbox.com/scl/fi/qgg382wxy382wvoh0vbyl/zlink5-hengchangtong-release-v5.4.26-6a343d...

@Mcgyver83 We are glad to tell you that we may release a new firmware in about February that could customize the left widget.  Please let us know if you prefer to wait for it or just roll back...

@Support Dasaita Hey,  no luck.   I am starting to think that both the internal and external microphone are on at the same time causing the tunnel sound.  Any good way to turn t...

@Support Dasaita To update to 7.1.3860 I got a popup suggesting to update.Now you provided me a dropbox link with "update.zip" file to rollback to previous vivid and have the map back in place.How...

I have a Vivid 10 running firmware telenav_vivid_rk3399_10.0_ota(20231102).  I hadn't noticed this issue prior to installing that firmware. When listening to music via Android Auto every few ...

@Mike Van Eeckhoutte Do you mean that after updating the new firmware, the DSP is abnormal, the volume of the CarPlay and the bluetooth is not synchronous？ Note that the bluetooth volume is associa...

@Support Dasaita This is after I updated with build that you sent me, I wiped data and updated 2X, still has the same issue, aside from the date bug being fixed on th home widget, I think the origi...

@Support Dasaita I am having some odd issues with the amp and EQ, it seems that I have to almost boost the bass on the EQ and the bass on the DSP has to be boosted almost to 3 on the gain. Playing ...

@Maciej Zuchowski Please reflect your issue to the following email address: support@telenav.com

@Keith Elkin Hi customer, sorry for bothering you again, our technicians are wondering if you could send us photos to show us the front side and back side of your OEM radio so that they could bette...

@David Morrissette We are wondering if you prefer to install Scoun map. Here is the APK. https://www.dropbox.com/scl/fi/cz50xpww5tsivblrp1yvm/ScoutNav-production-arm64-v8a-release-2.2.21.0.6-signe...

@Ed InSac We would like to tell you that the volume is controlled not only by our head unit but your phone as well. Please make sure that volume on your phone is suitable and then go to Settings &g...

@Vincenzo Bandiera We have replied your message in the last post./ Abbiamo risposto al tuo messaggio nell'ultimo post.

@Vincenzo Bandiera Hi there, we are wondering if you want to update the Zlink as it seem to be related to the Zlink. Here is the link. https://www.dropbox.com/scl/fi/qgg382wxy382wvoh0vbyl/zlink5-h...

@Mcgyver83 Normally it will automatically pop up an update window, please just click and update accordingly. If you have seen the window, please go to Settings > System > and update the firmw...

Dasaita 10.2 Android 11 Car Stereo for Toyota Camry 2012-14 When I first installed it, I'd hear a normal ringtone coming through my car speakers when I received a call to my Bluetooth-paired phone...

@Support Dasaita I have a problem with the Vivid app on my head unit. This issue has nothing to do with the manufacturer of my unit, but rather with the fact that the app doesn't have the latest ve...

good day, I had an update on my unit and it switched from vivid 11 with map widget and got switched to scout and I no longer have the nap on my screen. How can I get my map widget back?  ...