Not being able to get rid of the Novo app from the bottom launch bar is something that started happening with the latest Scout OTA 7.1.3860 update. You can unpin it, but after a launcher restart it...

@Support Dasaita still says app not installed with this version

Buonasera a tutti. un aiuto ... Dasaita PX6 MAXI 11 Funziona il Bluetooth, funziona il WiFi in maniera singola ma insieme, per avere il collegamento Bluetooth per effettuare le telefonate e il WiF...

@Support Dasaita Do you have a version vivid 11 firmware before changing to scout 

@Support Dasaita yes I tried still the same and another problem is I unpin and turn off novo app from quick lunch bar. Every time I restart the scout or restart my car the app comeback on the quick...

All, my Head Unit is with Android 10 that i have had for almost three years.  All of a sudden about 2 weeks ago the sound stopped working, then it would start working 15 minutes ago, then stop...

I did factory reset, same condition, GPS not responding 

https://drive.google.com/file/d/1XDbIZAspdLXdLG-9lWCX21CjsfBHN8zs/view?usp=drivesdk https://drive.google.com/file/d/1We9_9Og8Iyul-dcOh-uLrThxtOWvGwbA/view?usp=drivesdk 

@Support Dasaita Thanks! The camera is working perfect!

@TK Zhang Could you try to factory reset the system to check if it could be fixed?

We would like to inform you that inserting a SIM card not only allows you to use online data but also enables you to make phone calls and send messages using the SIM card. Ensure that the SIM card...

If your car only has the upper screen and the hand free buttons on the steering control could not work, please kindly confirm if there is an hand free plug under the dashboard and contact with our ...

@H H Reset may delete some original settings. But it will not influence the usage of the head unit.

@Support Dasaita Hello, I have not since I am afraid I am not able to put back the correct settings.Does reset make a different?Thanks.

@Support Dasaita yes i tried the option. it is same thing is not media player of vivid. it will play under the andorid music player and the steering wheel could not control the player. it will retu...

@Robert Ball Could you try to turn of the Rear view ruler in the same settings page?

@Muhammad Fadl Please kindly go to Settings > System > Factory reset the system to check if the GPS could work again.

@Kim Jisoo Would you kindly update the firmware(1107) for shifting screen? https://www.dropbox.com/scl/fi/3y3gdq2li2vmxdzor9ex7/update.zip?rlkey=ejdcz6wzlk3sxp42swaj5decd&dl=0

@Andrey Rus You could upload the video to google and share us the link.

@TK Zhang We are wondering if you could go to Settings>Car>Extra Settings and turn on the Playing Music(Allowed to play music automatically when USB OR SD inserted)