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@Miguel Bosse The name of the file must be update.zip, as you could see that the name of your file is update(3).zip which could not be recognized by the system. Please just format the USB and copy ...

@Mike Van Eeckhoutte Sorry that the new beta firmware will crash that we could not send you hope you can understand. We will urge them to release a more perfect one about next week.

@Support Dasaita - I understand that in both places the warranty is 1 year; however, in Amazon you can purchase a 3 year extended warranty for $60 thru Asurion.  It's the only way I would purc...

@Support Dasaita Can you please let me know what's this version number? Is it Max11 HA3_rk3399_11.0_ota(20230608)? Thanks.

@Support Dasaita Any updates on ETA yet?

I also have to install a so-called mcu file

telenav_vivid_rk3399_11.0_ota(20231016) https://www.dropbox.com/scl/fi/zbgghikfm9adhjx0qz3ly/update.zip?rlkey=1nk6v7zqw3zusax3m0m06v5qi&dl=0This version of Vivid 11 is very buggy for me with A...

@Support Dasaita Hello I loaded the latest update onto a USB stick and plugged it into the car. Only when I go into settings and system control and install the update nothing happens. When I'm ...

Me mandaron el archivo pero no logro actualizarlo no me sale nada 

Support Dasaita Staff member 16d @Roar H We are wondering if the version of your head unit is V840-8 Version. Your prompt reply will be appreciated.   Roar H 15d ...

@Ed Vard Or you could give us a screenshot of the Apps settings page.

@Ed Vard Please go to Factory settings > enter 126 > Apps to see if there is an carplay option. Your cooperation will be appreciated.

@Tony Ye You could update this latest firmware which could supports custom logo. https://www.dropbox.com/scl/fi/h1lpmcly5exu3k7kry6qf/update.zip?rlkey=ehs221z0h18b80fkbh71ycic7&dl=0

@S D We are wondering if there is any malfunction of your stereo, if not, we doesn't recommend to update the firmware. If there is any problem persist, please further demonstrate the issue so that ...

@Daniel Trautvetter Please note that Dasaita warranty service only applies to first-hand purchasers. Users are required to retain their order information details and warranty certificates as evide...

@Paul Carroll We have fixed the problem that you mentioned of waze shortcut icon which is loading google map.

@Alec Shern Please do not worry, we have combined both firmware but retain all the function of vivid.

@David Warr It seems that the file you downloaded is wrong. Please kindly refer to the following instruction of how to proceed the update. https://www.dasaita.com/community/forum/topic/37249/how-up...

@S C MAX10 Version：Make Sure your unit is PX6 Andorid 10 HA3_rk3399_10.0_ota(20230803)  https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?rlkey=uuhukuun3882rz4cyqxsgs9k6&d...