Posts made by TK Zhang

• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita Do you have a version vivid 11 firmware before changing to scout 

  posted in Technical Supports

  TZ

  TK Zhang
  1/25/24, 3:12 PM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita yes I tried still the same and another problem is I unpin and turn off novo app from quick lunch bar. Every time I restart the scout or restart my car the app comeback on the quick...

  posted in Technical Supports

  TZ

  TK Zhang
  1/25/24, 2:15 PM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita yes i tried the option. it is same thing is not media player of vivid. it will play under the andorid music player and the steering wheel could not control the player. it will retu...

  posted in Technical Supports

  TZ

  TK Zhang
  1/25/24, 5:02 AM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita where the message I should send to. Yes please request the authorization I can pass it. Is this you aftersaleservice.concord@gmail.com ? I have grand the access 

  posted in Technical Supports

  TZ

  TK Zhang
  1/23/24, 12:11 PM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita https://drive.google.com/file/d/1k0fMLVf_PUh1gv8-nIeJciqdm4JOLZOi/view?usp=drivesdk

  posted in Technical Supports

  TZ

  TK Zhang
  1/22/24, 3:53 AM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita https://drive.google.com/file/d/1k0fMLVf_PUh1gv8-nIeJciqdm4JOLZOi/view?usp=drivesdk

  posted in Technical Supports

  TZ

  TK Zhang
  1/22/24, 3:51 AM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  @Support Dasaita my music file lives on the flash drive. the previous version would automatic load and play music folders. but after updated to lastest firmware it does no load anymore. if i go to ...

  posted in Technical Supports

  TZ

  TK Zhang
  1/22/24, 3:20 AM
• After update to Vivid 11 Version Make Sure your unit is PX6 Android 11(With scout Map)

  after update to Vivid 11 Version december update version. the system could not load and play the local music anymore. 

  posted in Technical Supports

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  TK Zhang
  1/20/24, 4:11 PM
• Can Scout Map working offline Vivid 11 ?

  @Support Dasaita thanks

  posted in Technical Supports

  TZ

  TK Zhang
  12/14/23, 1:53 AM
• Can Scout Map working offline Vivid 11 ?

  @Support Dasaita Thanks yes please send me link for the us igo map. Thanks

  posted in Technical Supports

  TZ

  TK Zhang
  12/9/23, 2:53 AM
• Can Scout Map working offline Vivid 11 ?

  Can Scout Map working offline Vivid 11?  I copy the map file under the system directory. but i could not do addres search. 

  posted in Technical Supports

  TZ

  TK Zhang
  12/2/23, 9:12 PM
• Vivid 11 Car log boot screen

  @Iker Gomez  No you could not choose your own picture as logo. They completely remove the function. There are stock android logo on the menu selection you could not even choose that either. An...

  posted in After-Sales Feedback and Discuss

  TZ

  TK Zhang
  12/8/22, 2:13 PM
• Vivid 11 Car log boot screen

  New Vivid firmware does not alow user to use the car logo as boot screen actual you are not allow to change your boot screen anymore. Dasaita need to bring it back. where is system root file can yo...

  posted in After-Sales Feedback and Discuss

  TZ

  TK Zhang
  12/5/22, 3:38 PM
• IGO Primo Navigation. VIVID 11 Android 11.

  @Iker Gomez THANKS.  NOT VOICE SELECTION CAN ANNOUNCE STREET NAME.

  posted in Technical Supports

  TZ

  TK Zhang
  7/18/22, 1:53 PM
• IGO Primo Navigation. VIVID 11 Android 11.

  hi     Anyone have same issue as mine? The IGO Primo Navigation come with unit does not annouce street name when giving guidance. Anyone know how to make it works?

  posted in Technical Supports

  TZ

  TK Zhang
  7/17/22, 11:35 PM
• vivid 10 radio tuner does not work after software update

  posted in After-Sales Feedback and Discuss

  TZ

  TK Zhang
  4/8/22, 1:59 PM
• IMAGE Update (Android 10 to Android 11)

  @Salvatore Noschese Thanks yes that the latest i installed. For Android 10 to Android 11. Does it need to be Max 10 to upgrade. I have try to run the factory tool to upgrade my vivid 10 the system ...

  posted in Technical Supports

  TZ

  TK Zhang
  4/5/22, 9:16 PM
• IMAGE Update (Android 10 to Android 11)

  @Salvatore Noschese 

  posted in Technical Supports

  TZ

  TK Zhang
  4/5/22, 7:26 PM
• IMAGE Update (Android 10 to Android 11)

  @Salvatore Noschese I did reset with the small pin hole press it for few second. It get me in to factory screen. try reset and recovery it still does not work. yes i have lastest firmware dated 03/...

  posted in Technical Supports

  TZ

  TK Zhang
  4/5/22, 7:14 PM
• IMAGE Update (Android 10 to Android 11)

  @Salvatore Noschese Thanks. yes my unit is rk3399. my unit radio tunner doesn't work anymore i don't know that is unit bug or not. Even i flash my firmware to max 10. It still doesn't not work.&nbs...

  posted in Technical Supports

  TZ

  TK Zhang
  4/5/22, 5:50 PM