@Mike Carbary Hi there, you could feel free to let us know if the update will solve your problem or not. As to the reverse video, we found that the reverse time is about 3 seconds not 5 seconds as...

The firmware update went very smooth, I will test the music quality and mic and report back shortly I took a video of the backup camera engaging running this latest firmware but I can't post exter...

Just installed new Vivid13 in my 2015 Tundra 1794 edition (w/ JBL). Audio sounded great at first (massive improvement over OEM head unit), but then after two days it went quiet. This happened while...

@Support Dasaita okay, what is "unity" gain on the sub fader then? Meaning the position where the sub out signal's level is neither boosted nor reduced. No way is it with the fader all the way down...

@tone T We would like to tell you that it's around 1V.

@S McCormick The adapter you purchased is our USB port, based on the photo you provided, it seems that we could not find compatible adapter, we are wondering if you could just use the USB port you ...

Hi @Chris Riley , we have sent you email about more detail, could you kindly refer to it.

Been a month with no response from here or emails, not sure why you guys are avoiding answering my question. What number is "unity" gain located? As in the position where the sub out audio signal's...

No it is not, this is the adpater I have from that goes into the back of the Max11 to USB. I need USB to to the back of the USB/AUX which is this

  Hello @Support Dasaita  , the Factory Reset did not fix the issue. Order Number: 114-3809261-4071460 2016 Toyota Tundra Crew Max Platinum

@Juan Martinez Please go to Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 2 > Apply > Exit (Restart).

Here is my order history Order summary Order placed November 20, 2025 Order #111-6295518-7310627  

@Jorge Vieira We are wondering if you could let us know your order number and send email to the address below: support@dasaita.com

@Richard B We would like to tell you that they are different coreboard version. In this case, we are wondering if you could factory reset the system and see if the issue will persist or not. Sett...

@Joseph Rohan We are wondering if you have already go to the EQ settings > volume to crank up the Sub volume.

@Mike Carbary For the first 2 issues, you could try to update the firmware and MCU to the latest version and see if the situation will improved or not. G13(20251031)-V2: https://www.dropbox.com/s...

@David Luu You could kindly update the firmware to the latest version and see if the issue will improve or not. G13(20251030): https://www.dropbox.com/scl/fi/z47cujybwxdgj15bokfbz/update.zip?rlke...

@S McCormick Could you please check if the adapter is the same as the following one?

Hi! I would like to know if there is an update for my head unit, I have been issues with connecting with Bluetooth and CarPlay 

I installed a G13 in my 2015 Toyota Tacoma the other week with the CB004-1 harness. The built in microphone is very quiet. My wife said I sounded very far away. Is this normal? In the factory sett...