Navigate to Settings > Car > Navigation > Navigation sound mode > choose Mix or Switch  

Navigate to Settings>Car>Navigation>Navigation application options and choose your preferred map application like Waze and ect.  

@Mike Carbary Please let us know if you mean the No.3 connector.

@CareP We just sent you firmware update tutorial through email, please kindly refer to it. Should you have further issue, you could feel free to contact with us through email.

@tland It should be IOS related issue, could you go to Settings > About Machine and send us the Build Number and MCU version, we would like to guide through firmware update.

The audio with the new firmware does seem better. I'd definitely recommend everyone disable the DSP as the presets make the audio very flat. After this it does not need nearly as much EQ as the pre...

@Juan Martinez Hi, we have sent you email about firmware update, could you please refer to it?

@Phaco We have sent you email about how to update, please kindly refer to it.

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Thanks for the response. So, I cleared the bluetooth cache and storage and will see if that makes a difference or if the calls still disconnect from bluetooth when driving or navigating. As well, ...

@Support Dasaita I'm having the same issue on my iphone 17 max. Please fix this issue. It's incredibly frustrating and a very poor user experience. I'm literally in the process of evaluting a ...

@Support Dasaita Hi, I'm having the same issue. I started having these issues after getting the iPhone 17 when everything was fine before with iPhone 16. It randomly disconnects so I can't use it. ...

@Richard B  we sent you email to better follow up, could you kindly refer to it?

@Beep Beep Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in reading ...

@Beep Beep  Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in re...

@calogero campo Please go to Settings > System > Reset Options > Erase all date(factory reset).

Hi @Juan Martinez , Please kindly change it back to the Version 1. (Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 1 > Apply > ...

Hello @CareP , Based on the screenshot, we found that your firmware is G13 not Vivid13. For the issue of bluetooth, could you kindly go to Apps&Notification to clear the cache of bluetooth an...

Hello @Mike Justis, Please let us know if you have set auto mode. If not, here is the instruction. Go to Car > Factory Settings > Enter 126 > Other > Panel LED control > By head l...