@Robson 1608 Please let us know your order number so that we can trace your order detail and check if the version that you've updated is compatible or not. In the meanwhile, please go to: Settings-...

@jogobelo r We have not received any cases like this, hope you can update and check if the new version can solve the issue.

@José Guillermo Huertas Lancheros what app do you have to use??

@Robson 1608 I have the same problem...anyone can help us?

I have no problem updating it. It's cold today, so if I manage to, I can try to do the update. Tomorrow morning, if it's still cold, I'll give you a response. However, I think the update won't chan...

@Support Dasaita Here is the logo image. https://www.dropbox.com/s/xrrizzvd7h79ufk/logo_Peugeot.bmp?dl=0

@Gregory Bodin Here is the instruction of how to animate the car logo. Please kindly download the photo that we attached and copy the logo into your USB disk or SD card. Then connect connect the...

@Adam Rosenthal Hey, we have work out a newer version 20230530, please kindly let us know if you want to have a try?

@jogobelo r We are wondering if you can update the version to a newer one. Here is the link for update pack. Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_vivid_rk3399_11.0_...

 Hi, today it's 15 degrees Celsius and the WiFi is not working. Yes, whenever it's warm above 20 degrees, my WiFi has always worked so far. Please try to test it.

@jogobelo r Please kindly let us know what's the temperature of the cold weather? In the meanwhile, do you mean that if the temperature comes back to a normal one, the wifi issue can be solved?

@Rohan Ramdoyal We are wondering if you can hear that sound of the buttons, if so, please kindly check the wirings according to the instruction below. https://www.dropbox.com/s/8c55mzhygmzxkj2/%E9...

@Tony Ye Yes the 20230530 is newer than the one that we sent you, if the one that you install can perform well, please just ignore that 20230530. 

@Support Dasaita can i get some help please?

Precisions :

Hello, I also had the version _vivid_rk3399_11.0_ota(20230107), but the problem persisted. After thorough investigation, I concluded that the issue is hardware-related rather than software-related....

@Support Dasaita Hi, I noticed that there was a newly released version 20230530. This is newer than the one you sent to me, right?  

@Support Dasaita Thanks.

Hi ! I bought a HA5404-MAX10-CP-HD a few weeks ago and upgraded it recently (MTE MCU 3.78 /Max10 HA3_rk3399_10.0_ota). My car is a Peugeot 2008 from 2016. No connection problems a priori, but I ...

@Support Dasaita I lost my ViVid. This is a generic release. Carplay still doesn't work but I am going to roll it back so I have VIVID