Hello everyone, could you tell me the steps to upgrade my Max10 to Vivid11? Thank you!

@rene lopez Thank you for your cooperation and wait for your good news.

@Sebastien Rouch Please go Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Bulid Number. 2.A clear photo of the stereo's MCU version ...

@Support Dasaita un going to try another cable that one it's original ..  thanks for answer

@Sebastien Rouch check first that the usb drive that you are using is formatted into fat32 and then copy the update.zip of vivid11 into the root. Don't use mac (use Windows pc) as mac does not use...

Android 10 Update  Vivid 10 Version: Make Sure your unit is PX6 Andorid 10 telenav_vivid_rk3399_10.0_ota(20230112) https://www.dropbox.com/s/fopysof68tx9b1m/telenav_vivid_rk3399_10.0_o...

@jake v We are sorry for the inconvenience, the message you received is not from our store. Please go to Your Orders and find your order in the list. Select Problem with order, choose your topic fr...

@jake v It will be helpful if you can send us a video to our customer service via email show us the problem that occurred. We will judge if there is system error or just setting problem. We will ap...

@rene lopez We would like to tell you that it maybe the USB cable which is not MFI(made for iphone) caused the disconnection. You can try with the OEM USB cable can purchase one MFI cable online.

@Support Dasaita  ok good new bad news !! The goods it's:l : I cancel all the voice commands Waze google Siri etc . And the volume goes to normal no change .. the bads it's I can't connect my ...

Hello, I unsuccessfully tried to install the latest Vivid 11 Rom OTA (telenav_vivid_rk3399_11.0_ota(20230107)) on my PX6 (which is on Max 11) using this method https://www.youtube.com/watch?v=G_eF...

Happens to me also with A10 and A11 and WQ_RF210. But it's actually the Headunit thinking Bluetooth is connected when it's not. With Autosleep enabled my phone will disconnect from Bluetooth when ...

@Iker Gomez @Juan Perez  Hello Iker,To me the same thing happens to me. In addition to the connection problems, which have not yet been resolved, if you are talking on the phone and you get o...

I've asked them a basic question for the past 3 days and they either ignore me or send me an automated message telling me to contact Amazon. The funny thing is when you contact Amazon they say dasa...

@rene lopez Please let us know if you have used a MIF USB cable to whether the wired carplay has the same problem. Or as you mentioned above, the volume just changed when you call out siri or waze ...

@jake v Please go to: Settings-Display-"Brightness Level"or"Night display"(Adjust the screen brightness) Meanwhile, you can go to: Settings-Accessibility to make other display adjustment.

@Mario Racioppi Really sorry for the inconvenience, in this case, we suggest you can shot a video of the problem that occurred. (Including the voice adjustment of the radio and other apps)We will r...

@Iker Gomez  actually yes ! Sometimes when I press the voice button with Waze,Siri,or google maps it come back the volume but still don't know what to do lol..