I installed HA5216-vivid11-CP-HD-4-US (with Canbus) on a 2016 Toyata RAV4 hybrid. When making phone calls through the head unit, I can hear static noise from speakers. The static noise shows up wit...

@jake v Please note that Dasaita warranty service only applies to first-hand purchasers. Users are required to retain their order information details and warranty certificates as evidence of purch...

@Support Dasaita Does the newest VIVID 11 support custom logo now? Thanks.

@jake v We found that the message you received was not sent by our customer service, you could contact via your order. In this case, could you let us know which version that you have upgraded and p...

@Randy Wong We are wondering if you mean that you have to toggle off the bluetooth connection via your iphone(Settings-Bluetooth-toggle off) and get your wife's iphone paired. We are wondering if y...

@Mike Van Eeckhoutte Would you mind sending us a screenshot of the built number and MCU and then we will reflect to our engineer. Your cooperation will be appreciated.

@Joy Ahmed Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_vivid_rk3399_11.0_ota(20230506) https://www.dropbox.com/s/6wyv431euy5vbas/update.zip?dl=0 Here comes the tutorial....

@Iker Gomez According to the order detail, it must be an aftermarket backup camera as his factory head unit didn't have a screen. In this case, he should connect the reverse cable manually to activ...

@James Reed Please let us know if the canbus option is "8". We are wondering if you could go to: Settings-Car > Factory settings (password：126) >canbus and check for it.

@Adam Hidden We have answered your questions via email, please kindly check with it.

i HAVE PX6 MAX11 i want to switch to vivid which firmware should i choose please guide me

@Support Dasaita so far so good, I will give it a week and see if any problems arise. unrelated note: Is there a reason why the LCD is positioned more to the left, I notice when I type something i...

System was working perfectly fine for months. Made no changes, attempted no firmware updates, One day just stuck in a continuous boot loop where I get the Android error message "process system isn'...

@Support Dasaita I tried all of them. This is the same problem i have had on several units. Works great with a fresh reset of the unit and then eventually stops after I use the units wifi and other...

@IVAN PL @IVAN PL Hi is this just for a Bluetooth problem or does it have anything to do with Zlink?

@Support Dasaita Hello, so I reset the unit, and updated with this firmware. everything worked great including wireless Carplay. I used wifi with my hotspot for a week, watching SLing and Youtube, ...

Order #112-2423005-4136240  - Here is my Amazon Order number if  you need it.

@Support Dasaita - Under the paired devices, I see both my iPhone and my wife's IPhone.  When entering the vehicle and turning on the system, the unit will connect to one of our phones, that i...

@James Reed what canbus is selected on factory settings?

@Support Dasaita you are assuming that the user has an aftermarket reverse camera installed. I am assuming that he is using the stock camera and therefore different solutions must be addressed. @K...