@Razvan Ionut  Hello. Regret to tell you there are no other options can be advised.It most likely caused by the improper/unnecessary update.In this case, it is difficult to fix. If you are ...

@Matt Tankersley  Hello.Thanks for your information.Please check the update tutorial below then give it a shot.-----------------------------------------------------------Update File:  Sy...

@André Bento  Good day. Upon checking, the version that you purchased has discontinued.We no longer maintain it thus it won't be released the new update file anymore. Besides, we'd l...

I ended up ordering this remote from Amazon. It works for the most part. Air mouse can be used to point and click. the left/right arrows will change pages of the apps. Still a few things to get u...

@Support Dasaita screenshot attached.Purchased: 10/29/2024 (Amazon - Order # 111-9633500-2590665)

@Support Dasaita , unfortunetly it didn't fix the screen parameters. is there anything else I can try?  

Good afternoon, I have a Daisata with Android 9. I would like to know if there is an Android version update for this model that I have, it is for the Toyota Auris 2016 hybrid Thank you

@Razvan Ionut  Hello.Please try to upgrade the screen parameters. https://www.dropbox.com/scl/fi/abwx9jbl54gzik4hjgl48/dmcu.ext?rlkey=syy83iyd25i5wl9n1b09tgzhf&dl=0 Tips:1.Download abov...

@Matt Tankersley  Hello.For further confirmation, please provide the following information:1.Order Number & Purchase Date.2.Picture: Settings > About Machine > Build Number; MCU ver...

@Richard Owen  Hello.Glad to hear that it worked. We value your opinion and strive to offer a high quality service.As such, we’d like to invite you to leave your customer service evalu...

@Support Dasaita This resolved the black screen issue.  However, I still need working instructions on how to FIND correct firmware (and/or) other to address the HORRIBLE audio call quality iss...

Thank you.  That worked

Dear @Support Dasaita , Unfortunetly "no luck". I hope that the bellow picture can answer to your last question and you can provide me with further assistance.  

@Support Dasaita Hello, I entered the hctlog& command with the firmware 20250421. Is the firmware version not recorded in the log? It should appear. Download the logs from the Drive links.I ha...

@J Torman  Hello. Could you please try to use other USB drives to test how it goes? If no luck, please record a video about your update operation process then send it to our mail and indica...

@ibrahim mansour  Hello.Based on your pictures, we notice that your Zlink is not our brand built-in version.Therefore, we are unable to help you to activate it.We suggest that you can try to ...

@Robert Mcmanus  Hello.Based on your picture, we notice that your Zlink is not our brand built-in version.Therefore, we are unable to help you to activate it.Please try to consult with the co...