@Carlos Guerrero We are wondering if your head unit is Android 10 or Android 11, we have already release a beta Android 11 firmware, please try updating it. telenav_vivid_rk3399_11.0_ota(20240302)...

@C L  MAX version is so old that we don't have it update now, the 20230302 is a stable firmware, if the problem could not be resolved, it may mostly be hardware associated issue.

@Rob Moore Please update the Max10 firmware(20230302) https://www.dropbox.com/s/5w50x3fqkvhiv3f/ha3_rk3399_10.0_ota%2820230302%2B%E8%93%9D%E7%89%99MCU%29.zip?dl=0 Here is guides of how to update....

@Mauricio L Rosales We are wondering if you want to scroll back to 20230728 firmware which is before the combination of Scout. https://www.dropbox.com/scl/fi/h1lpmcly5exu3k7kry6qf/update.zip?rlkey...

@Tony T Hi, please try to plug and unplug the cables on the back side to check if there is unsecure connection due to the screen glitches. If you have already done but the problem still persist, we...

@Support Dasaita Hi, I'm occasionally experiencing some screen glitches that would lead to a complete blackout of the display. The only way to get it working normally is to shut the car off, wait a...

I sent  my 2015 Toyota RAV4 screen picture, you will notice that is a old firmware with date of  20230728 I don't know if that is the las date to be used. With this firmware my stereo wor...

Ok....Is not a hardware problem, is a sofware problem, because my stereo was working great. All started when  the upgrade with the now well know Scout appeared. I understand everybody that is ...

@Cory Frey Please update the firmware to the latest to check if the problem persist or not. telenav_vivid_rk3399_11.0_ota(20240302) https://www.dropbox.com/scl/fi/c8rkr7qqur4msu60fd4hx/update.zip...

@Mohammad Mirza Please send us your current Build Number in the meanwhile, you may need to update the firmware to the latest and the MCU to 4.09. Your prompt reply will be appreciated.

@Mauricio L Rosales Could you please please send us a video to further demonstrate your issue and in the meanwhile let us know your order number so that we could record the issue？ We assume that it...

Thanks for the Firmware. Just to let you know that  the key study does not save the settings and then the buttons either does not work. One more time I hear the glitch on the signal from inter...

Hi, I'm opening this topic because I have a problem with the Dasaita G12 on the Toyota C-HR 2017 because, despite setting everything correctly, I can only hear one radio station. I also updated the...

@Sergio Arredondo Excellent! Glad the update is working for you! Hopefully it helps with issues you're having. I've been pretty pleased with the G12 in my Jeep after updating the firmware and MCU.&...

Hi again,  I did a firmware update and going to do a factory reset hoping it will solve some of the wiFi issues.  Is there a good setup tutorial here or on YouTube for this? Its a Dasait...

Updated firmware, Bluetooth acting better...maps still not loading offline and will not connect regularly to phone hotspot via WiFi or USB teethering.  After 8 days trying to get assistance th...

I have the HA5415-Vivid11 and while connected with wireless android auto I am experiencing random pauses/unpauses in the zlink app. I am using spotify as my music source. I upgraded the firmware to...

@Miguel Bosse Here is the latest firmware, please download it on Monday. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(Scout maps are only available for the US and will be hidden in ...

@Mauricio L Rosales Here is a link which was replease in Y2022. https://www.dropbox.com/s/19p8ocddu7elt1u/telenav_vivid_rk3399_11.0_ota%2820220803%29.zip?dl=0 Please accept our apology of the ban...