@Carlos Guerrero Please refer the update firmware installation guide. You should wipe the data. https://www.dasaita.com/community/forum/topic/37249/how-update-firmware

@Support Dasaita Hi, I was able to try this update, and the problem is still there. My screen would still glitch out randomly... Now a new problem since this update. Sometimes, when I start the car...

@Support Dasaita I installed the new firmware Y2024 but zlink still does not work. What solution do you propose? It has always worked android auto with zlink. I noticed that it turns on the hotspo...

@Carlos Guerrero Please kindly try to update the firmware to the latest. Vivid 10 Version: Make Sure your unit is PX6 Andorid 10(Scout maps are only available for the US and will be hidden in...

@MICHAEL VASQUEZ Please update the firmware to the latest. https://www.dropbox.com/scl/fi/v7707hov1gkj950zpt0pc/update.zip?rlkey=h0qynk6ehsy91yto3ka4frgt0&dl=0 Here is the instruction. https...

@Diego Micheli We have vivid11 firmware which is released on Y2024. Here is the link for it. https://www.dropbox.com/scl/fi/c8rkr7qqur4msu60fd4hx/update.zip?rlkey=7lakfyq7j46zqm8gslv4qx8i0&dl=...

@Wilson Lee I have this same exact problem with every firmware update, same exact error message. Did you ever find the cause of this error?

@Support Dasaita I installed zlink from the Dropbox link you gave me and I deleted all the data because it opened Apple CarPlay instead of Android Auto. After that I got this image that doesn't go ...

@Cam Jones Please find the instructions below. https://www.dasaita.com/community/forum/topic/37249/how-update-firmware  

@Artur Mauri Please go to Settings > About Machine and send us your current Build Number and MCU version. In the meanwhile, please let us know if the issues that you mentioned occured before you...

@Support Dasaita  Ok I've downloaded the zip file. Do you have instructions on how to update the firmware?

@August Gold Crashing is more related to android Web view. In settings go to apps>android Web view and Uninstal...

@Cam Jones Please kindly update the firmware to G12(20240302): https://www.dropbox.com/scl/fi/8zk7wgbi2y2hksjfmzrfx/update.zip?rlkey=b3qocp50630sq8ob40d7iwg6t&dl=0

Thanks for all your help. The firmware installed works ok.  Touch Key Study is on place. I saved the site address you me.

@Diego Micheli We are wondering if you want to update the zlink to check if it works. https://www.dropbox.com/scl/fi/qgg382wxy382wvoh0vbyl/zlink5-hengchangtong-release-v5.4.26-6a343d01_jg.apk?rlke...

@Carlos Guerrero It's a firmware that you need to download and update through a USB disk. Please let us know if you agree the update. If yes, you could follow the guide of how to proceed the update...

@Carlos Guerrero We are wondering if your head unit is Android 10 or Android 11, we have already release a beta Android 11 firmware, please try updating it. telenav_vivid_rk3399_11.0_ota(20240302)...

@C L  MAX version is so old that we don't have it update now, the 20230302 is a stable firmware, if the problem could not be resolved, it may mostly be hardware associated issue.

@Rob Moore Please update the Max10 firmware(20230302) https://www.dropbox.com/s/5w50x3fqkvhiv3f/ha3_rk3399_10.0_ota%2820230302%2B%E8%93%9D%E7%89%99MCU%29.zip?dl=0 Here is guides of how to update....

@Mauricio L Rosales We are wondering if you want to scroll back to 20230728 firmware which is before the combination of Scout. https://www.dropbox.com/scl/fi/h1lpmcly5exu3k7kry6qf/update.zip?rlkey...