Hello. I just purchased a """Dasaita with Scout 2K 13.3" Double Din Android Car Stereo""" From amazon back in May. Everything was going well, until about a month ago when Scout OS started Crashing. Anyone have any issues with this? Map pops up for about 10 seconds then crashs to either ZLINK or Android settings. Help would be very appreciated.
https://www.amazon.com/dp/B09SLNDVHG?psc=1&ref=ppx_yo2ov_dt_b_product_details
@Kase Cuvillier We are wondering if you can shoot a photo or a video to demonstrate the situation that occurred. And we will diagnose the issue accordingly. Give us your order number if possible.
@Support Dasaita
Order number - 114-8499610-8099450 on Amazon.
@Kase Cuvillier Thank you for your prompt reply, we are wondering if you click"Close apps" , could you return to the home page? If you can return to the home page, please go to Settings>About machine and take a screenshot to show us the current built number and the MCU version.
Your cooperation and understanding will be appreciated.
@Kase Cuvillier Please upgrade the latest firmware below.
https://www.dropbox.com/scl/fi/keamd1e2phuw39qwbt4yb/update.zip?rlkey=t5uh3dr608z00j8zrgzj36w85&dl=0
1.Please download the document though the link via your computer/laptop.
2.Please make sure to format the USB drive(FAT32 Format)/SD card before copying the update file to it.
3.Please ONLY put Update.zip file into the USB drive/SD card,and then insert the USB drive to the USB cable.
*Please note that all data on this unit needs to be wiped before updating the system, so back up important date if necessary.
@Support Dasaita Hello! This update did fix it! However, now when I skip a song on CarPlay (Z-LINK) it switches to radio. Once pressing skip again, it returns to CarPlay again. Any fix? Thanks!
@Kase Cuvillier In this case, we are wondering if you can try the following steps.
1. Go to Settings > System and Factory reset the head unit.
2. Go to Apps&Notification > Clear cache of bluetooth.
3. Go to Carplay on your phone and forget the device then reconnect zlink again.
My scout has been crashing regularly and it is getting fustrating.
@MICHAEL VASQUEZ Please update the firmware to the latest.
https://www.dropbox.com/scl/fi/v7707hov1gkj950zpt0pc/update.zip?rlkey=h0qynk6ehsy91yto3ka4frgt0&dl=0
Here is the instruction.
https://www.dasaita.com/community/forum/topic/37249/how-update-firmware
I will update the firmware tomorrow
Updated the firmware now to give it time to see if it still crashes
