Hello,
I have a max10 px6 with the latest firmware installed, HA3_rk3399_10.0_ota(20230803)
When I bought the unit about 2 years ago it was adverstised as 1280*720 display model. However I recently noticed when checking system information it shows the the model as PX6 1024*600
I found on a forum somewhere to use the password hcttest252 when entering factory settings to change it to 1280*720. The resolution changed under system information but now my display has gone bigger (zoom out) and I can't view the whole screen. I tried a factory reset but it did not change.
How can I change the resolution back to 1024*600?
Thanks,
@Wad Sheik Please show us the following information so that we could send you more appropriate resolution file.
Hello,
Thanks for the quick reply. Please find the pictures attached. My apologies for not being able to clearer pictures. The sticker on mine does not have that info.
The colour was fine but I took the chance to remove and reconnect power cable and now the colours are all blury.
Hello, the exact thing happened to me and now I have an enlarged image on the screen, reinstalled firmware wiping data and also did a factory reset, still same problem... would you be so kind and send the file so I can fix the display? I have a picture of the stereo information before the change...
@Jose Venegas
Hello.
For further confirmation, please go Settings > Car > Factory settings(password: hcttest01),
and provide us with a picture of the screen parameters which is at the bottom.
@Support Dasaita I can't do that since the image is enlarged and I can't go into settings... This is the item... Link to stereo I own...
@Support Dasaita does this help?, I also have access to the box the stereo came in...
@Jose Venegas
Hello.
Could you please send the unit's bar code label photo to us?
@Support Dasaita here is the image, Screen 24 fixed it... Thank You!!!!
