Problems with Zlink on PX6


  • Good morning,
    
    I can no longer connect to Zlink, although it worked perfectly before.
    Is this a problem updating Zlink, or update the headunit.
    I am currently on Android 10, with a PX6 in version MTCH_MX_V3.84_1.
    
    Can I upgrade to Android 13 to fix this issue.
    Can you send me the links to download the latest apk for the headunit and foir Zlink
    If you should send me the processus to make the update, it cill very kind of youy,
    because i dont know how to do it.
    Feel free to contact me for any further information. Yours sincerely, Nicholas.


  • @Nicolas GAUTIER 

    Hello.
    For your information, it doesn't support to upgrade the later system Android13 from Android10.
    In order to help you better, please go Settings > About Machine, 
    then provide the following clear photo: Build Number.


  • @Support Dasaita 

    Thks for your reply, you can find after the photo of the build number, to send me the latest version to update my headunit, and send me the good zlink apk.

    Does this head unit support an update to Android 11 or 12. Is it really necessary to do this migration through a new version of android 11 or 12?

     

     


  • @Support Dasaita

    for information, i have this canbus (cf image), but i don't find the good setting in the factory setting.

    Even if i reboot the headunit, the canbus still block on the 59PSAHiworld position which is the last canbus i test to back up my sensor parking (but with this one i lost the dual zone AC management). I tried the position 61 with the red canbus, and i find the good model, Peugeot 407 Coupé Sportpack 2006, but i lost again the sensor parking assistance. Could you please sent me the good reference of Canbus for this car withou lost any functions. It will very king of you.

    Thks.

    Nicolas.

     


  • @Nicolas GAUTIER 

    Hello.
    Please note that it doesn't support to upgrade the later system(Android11/12/13/etc.) from Android10.
    It supports to update the firmware for the same Android OS only.
    Here enclosed the latest firmware, please try to do the update.
    Zlink will be updated automatically at the same time based on the corresponding firmware version.
    -------------------------------------
    Update File: 
    MAX10 Version:Make Sure your unit is PX6 Andorid 10
    HA3_rk3399_10.0_ota(20230803) 
    https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?rlkey=uuhukuun3882rz4cyqxsgs9k6&dl=0

    Tips:
    Step1.
    Please download above update file via your computer/laptop firstly. 
    Step2.
    Please format the USB drive to FAT32 Format.
    Step3. 
    Please copy the file “update.zip” to the root directory of USB drive.   
    Step4. 
    Please insert USB drive into the unit via USB cable. 
    Step5. 
    Please go Settings > System > System updates to start the update. 
    Tap "wipe data and format flash" and "install". 
    (Please note that all data on this unit needs to be wiped before doing this step, so back up important data if necessary.) 

    Reference Operation Video:
    https://www.youtube.com/watch?v=xoRDPOxqFXY
    (Please disregard the MCU update shown in the video cuz you only need to update the firmware at this stage.)
    -------------------------------------


  • @Support Dasaita 

    Hello I'm furious, the file you gave me is corrupted. (see photo). Nothing works anymore, and I can't go back. Thank you for getting back to me very soon, to find a solution. Kind regards Nicholas.
     

  • @Nicolas G 

    Update File: 
    MAX10 Version:Make Sure your unit is PX6 Andorid 10
    HA3_rk3399_10.0_ota(20230803) 
    https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?rlkey=uuhukuun3882rz4cyqxsgs9k6&dl=0
    -----------------------------------------------
    Hello.
    We confirm that the update file is normal.
    Please try to download again, and use different USB drive to test.
    If needed, please firstly press and hold the RST button by pin for 15 seconds to enter the factory setting interface to do the factory reset.
    Here enclosed the operation video for your reference:
    https://www.dropbox.com/s/wk7djnp4ar4omxt/1%3B%E4%BD%BF%E7%94%A8RST%E9%94%AE%E6%81%A2%E5%A4%8D%E5%87%BA%E5%8E%82%E8%AE%BE%E7%BD%AE%E6%96%B9%E5%BC%8F.mp4?dl=0


  • Hello
     
    The car radio is indeed a PX6
     
    I tried to download the transmitted file again, and tried the installation with several USB keys, but the problem remains the same, with the message "iIlegal system" I also tried to update the MCU to the following version: MTCH_MX_V4.09, but the problem remains the same.
     
    By going through the system update mx4_rk3399_10.0_ota(20220217), I no longer have the error message "illegal system", but the red message is still displayed and the car radio beeps every 3 seconds. (cf photo)
     
    I tried to reinstall the MCU MTCE_MX_V3.78, it seems to me that it is the one that was originally mounted (purchase of the car radio in November or December 2021), but when I go to MCU update the car radio does not find the file and I cannot open it from the storage space.
     
    Regarding the RST button to go into the recovery mode, I don't have one. I tried to long press the OFF button and then briefly press the ON button, but it doesn't work.
     
    Can you send me the latest updates for the MTCE_MX car stereos (MCU + system) and tell me how to enter the recovery mode, to force the car radio to boot on the right MCU. (see photo)
     
    Your mistake of advice was very detrimental to me since I find myself today because of you, with a car radio completely inoperative. I am therefore counting on your responsiveness and professionalism to treat my requests as a priority in order to repair the mistakes you have made me make.
     
    Thank you in advance for your answer as soon as possible.
    Nicholas.
     
     

  • Hello.
    Please try to update the System and MTCH.
    -----------------------------------
    System-20230302:
    https://www.dropbox.com/s/5w50x3fqkvhiv3f/ha3_rk3399_10.0_ota%2820230302%2B%E8%93%9D%E7%89%99MCU%29.zip?dl=0

    MTCH3.89a:
    https://www.dropbox.com/s/fa2doaskmozjbkq/MTCH_HA_V3.89a.zip?dl=0

     

    Tips: 
    Step1. 
    Please download above update files via your computer/laptop firstly,
    then use the WinZip application to unzip the files.
    Step2. 
    Please format the USB drive to FAT32 Format. 
    Step3. 
    Please copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.   
    Step4. 
    Please insert USB drive into the unit via USB cable. 
    Step5. 
    Please go Settings > System > System updates/MCU updates to start the update.  


    Reference operation video: 
    https://www.dropbox.com/scl/fi/szoeofthcmha1unhas6eh/Video-update-MCU.mp4?rlkey=vq742ltn5o6z4vidofrvdawlo&dl=0

    -----------------------------------


  • @Support Dasaita

    Hello
     
    I put your recommendations in place by installing the MCU and system file. The red error message is different, but the problem remains the same. (cf photo) The car radio beeps every 5 seconds; The Bluetooth module is not working.
     
    Can you send me the correct files according to the error message shown in the photo.
     
    How can I connect to recovery mode. (c message above)
    What is the reference number of the bluetooth module on this model.
     
    Thank you in advance for your quick answer.
    Kind regards
    Nicholas.
     

  • @Nicolas G 

    Hello.
    1、
    Please try to update MTCH 3.8:
    https://www.dropbox.com/s/4kl7j2gsgdjt527/MTCH_HA_V3.80.rar?dl=0
    2、
    Bluetooth option:
    Settings > Car > Factory settings (password: 126) > App > BT > 
    "FSC-BW124" / "WQ RF210" / "WQ-BC6" / "SDIO-AUTO".


  • @Support Dasaita 

    I'm surprised you're making me download a MTCE_HA version, since it looks like my MCU is an MX version. Despite everything, I followed your recommendations once again, and the red error message is still present (see photo taken today), and the car radio still beeps every 5 to 10 seconds.
     
    What do I need to do to find a functional car radio? It's been 11 days since you made me mishandle making the car radio inoperable, and since then I have been confronted with your inability to solve your error. Please put your best technician, to solve this problem, ASAP!
     

  • Hello @Support Dasaita 

    I success to delete the error message (no thanks to you, should I precised) caused by your wrong advice and version.

    I put an MTCE_MX V3.78 MCU and an MX ROM system, mx4_rk3399_10.0_ota(20210413), but i can't update zlink (cf photo below) on the apk installer. Could you send me the good apk for Android10

    Do u have a most recent ROM on MX or HCT version, because the HA was given caused me lot of damages.

    Other thing, since i delete your bad HA version, i can't use my hiworld canbus, so it's not normal. Please make a look at this post, and help me to solve your mistake guyz.

    Thks.

    https://www.dasaita.com/community/forum/topic/131151/problems-with-the-ac-on-dasaita-px6-for-peugeot-407-coupe#post-283628

     


  • @Nicolas G 

    Hello.
    We'd like to remind the version that you purchased already has stopped production, we no longer maintain this item.
    For this reason, it won't release any new update file anymore.
    We notice your current System&MTCE are the old version, thus it possibly cannot compatible with Zlink.
    Besides, it also mostly likely cannot compatible with new version Zlink.
    At present, we only have the new version Zlink apk for Android12 OS, however, we cannot ensure the suitability for your unit.
    If needed, please check it below then give it a shot.
    ----------------------------------
    https://www.dropbox.com/scl/fi/jrya42umgerwzjo8atxtx/zlink5-hengchangtong-release-v5.4.40-34f63965f_jg.apk?rlkey=20lv6wzz6ci0qgchc7fvb7pb2&dl=0
    ----------------------------------


  • @Support Dasaita 

    Thank you for reminding me never to ask you, especially if I have nothing to ask you for. It's the Chinese after-sales service style, they sell you a real crap thing and then they royally beat their nuts with it. Never again will I ever buy from your online store. See you in hell. Farewell


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