I got an Android13 Car Stereo SKU: HA5440H-G13a-CP-HD-4. When connecting to wireless CarPlay, navigation has froze twice and music skips every song. Is there an update to fix? To fix frozen issue - I have to go into settings and reset system.
@Andrew Casem
Hello.
Sorry for any inconvenience caused.
In order to learn your current version information,
please go Settings > About Machine,
then provide the following pictures: Model; Android Version; Build Number; MCU version.
Thanks for your time & cooperation in this matter.
Model: QCM6125
Android Version: 13
Build Number: QCM6125 13 S10A_123 eng.hct.20240614.021346 NA
MCU version: MTCHS_ZST_V4_12d_1 May 22 2024 15:53:23
@Andrew Casem
Hello.
Thanks for getting to us.
Regarding to your issue, we suggest that you can try to update the latest firmware firstly.
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Update File-G13(20240708): https://www.dropbox.com/scl/fi/goq8klvvad3qrea47a2sl/update.zip?rlkey=ichz4hwfkb5o5f1byssjub83j&dl=0
Specific Operation:
Step1.
Please download above update file via your computer/laptop firstly.
Step2.
Please format the USB drive to FAT32 Format.
Step3.
Please copy the file “update.zip” to the root directory of USB drive.
Step4.
Please insert USB drive into the unit via USB cable.
Step5.
Please go Settings > System > System updates to start the update.
Tap "wipe data and format flash" and "install".
(Please note that all data on this unit needs to be wiped before doing this step, so back up important data if necessary.)
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@Support Dasaita I think that unit is not a Dasaita one. (ZST mcu label does not belong to Dasaita, AFAIK)
@Support Dasaita I installed the file - I will drive around the next few days and will let you know. Thanks for the quick response!
@Andrew Casem
You are welcome, dear Andrew.
Please feel free to get in touch if you need further help.
We remain at your service :)
@Andrew Casem I am.not saying that. I am saying that MCU does not correspond with dasaita but with other manufacturer that mounts the same platform. @Support Dasaita ??
