Hi from France,
Since several month I have the following problem. If I don't use my car during one week or more I must restart my PX6 because it's impossible to validate the wifi on my PX6. I tried with different firmware but I have always this problem. The solution is to restart my PX6 with reset hole but isn't confortable especialy for my wife.
I found an application who allow to restart my PX6 "Shutdown"
But, eatch time I must go modify the permission inside my parameters.
I would like to find a solution for simplify the restart of my PX6.
I hope your suppport
BR
Jean-Claude
@Jean-Claude JACQUET
Hello, Jean-Claude.
Thanks for your message.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.
Hi,
Would you like to find asked informations ;)
And top of that I bought my PX6 the 5 april of 2021 and isn't in waranty.
I am very satisfy of my PX6 excep this problem.
Of course I try the last firmware but I meet alwayw this problem.
In fact after several days without use my car when I start it impossible to obtain Wifi connexion and when i go inside Wifi menu I can't put wifi on because after after less a second it come off :(
I hope that my explanation will be clear for you
Sorry for picture quality
Best regards
Jean-Claude
@Jean-Claude JACQUET
Hello.
Thanks for getting back to us.
Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do the factory reset firstly.
(Tap "Wipe data/factory reset" > "Factory data reset" > "Reboot the system now".)
Here enclosed the operation video for your reference:
https://www.dropbox.com/scl/fi/i2wdsge29nrzuv9z9m26k/RST-HM.mp4?rlkey=7r773raqwkhr67dbppppl8z0c&dl=0
If no luck, please check the update tutorial below then give it a shot.
-------------------------------------
Update File:
System Firmware-MAX10-20230302:
https://www.dropbox.com/scl/fi/mwzw2q4ojdfoz3mnp0i08/update.zip?rlkey=np70fog84q4mmy903xsofdz13&st=znaujgwo&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
-------------------------------------
@Support Dasaita Ok, thank a lot for your Quick answer. I reinstalled my PX6 but it seem me that is the same firmware. I will test during several weeks and after I will post a message with the result of my tests.
BR
@Jean-Claude JACQUET
You are welcome :)
If you have any other questions or need further support, please don't hesitate to let me know.
Wish you a pleasant life.
Just for information, until today the problem seems solved and I hope for long time ;)
@Jean-Claude JACQUET If any question,please do feel free to contact us
Unable to connect to wifi/hotspot. System recognizes the connection but only last a few seconds before WiFi turns off. I already reset the system to factory multiple times and still can't connect to WiFi. Any suggestions?
@Ryan Resendez
normally the WIFI turns off when Zlink tries to connect (for CarPlay/Android Auto). This is the default operation mode on Zlink. In order to avoid automatic connections, uncheck the "Background connection" on the settings for Zlink. You can access that settings on the Zlink main screen while is trying to connect to the cellphone.
When Zlink background connection is disabled, you can still using Carplay/Android Auto by entering into Zlink app.
