I have had the g13 installed in My Tacoma for about 6 months and it's worked great but recently I lost audio to my factory speakers. My powered subwoofer still receives audio but after checking wiring, fuses, factory wiping, adjusting settings including the amp fader, and numerous resets, I cannot get any audio from the factory speakers.
@BertK
Hello.
Thanks for your message.
Please check the update tutorial below then give it a shot.
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Update File:
System Firmware-G13-202500421:
https://www.dropbox.com/scl/fi/lrj2dklb81rq0egrc4fu6/update.zip?rlkey=vtwke1qe2n4j15rbqge754w4q&e=1&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates/MCU updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
Reference Operation Video:
https://www.dropbox.com/scl/fi/7tgvc28sn77ux6g6fmosm/MCU.mp4?rlkey=7p5940e12kb88a42zue6qntft&e=1&dl=0
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Thank you for the files but unfortunately if did not resolve my audio issues.
@BertK
Hello.
In order to confirm if the firmware & MCU have been successfully upgraded,
please go Settings > About Machine,
then provide the following picture: Build Number; MCU version.
@BertK
Hello.
Please provide the following information: Order Number & Purchase Date.
So that we can arrange the personnel to follow up on the issue better.
Besides, please try to reinstall the original head unit to confirm if all speakers can work.
| Order Placed: September 19, 2024 |
| Order Number: 114-2743227-1910636 |
@BertK
Hello.
Thanks for getting back to us.
We have arranged the personnel to follow up on your case via email.
Please check you mail box and discuss the details further with our personnel.
✉️Email: support@dasaita.com
@Support Dasaita The MCU you have provided to BertK is also valid for G13 units with the MTCHS_HA4Z MCU?
