@Adam McKinney
Hello, Adam.
Sorry for any inconvenience caused.
In order to help you better, could you please write a mail regarding to this issue to our support team?
And please attach the following information in your mail.
1.
Order Number & Purchase Date.
2.
Picture:
Build Number & MCU version(go Settings > About Machine).

3.
Photos: The front&back side of original head unit.


4.
Photos: All original plugs which are extending from your car.
Reminder:
Please refer to our sample pic, it is one plug but from 2 angles to take the photo so that we can clearly see per wire color and position.

We appreciate for your time in this matter.
✉️Email: support@dasaita.com
@Support Dasaita I sent an email to the address you provided.
@Adam McKinney
Hello.
We have arranged the personnel to follow up.
Please check you mail box and discuss the details further with our personnel via mail.
Thanks in advance.