Are you frustrated by the QuickBooks Update error code 1328? Sometimes it becomes quite difficult to deal with these QuickBooks errors and find a way to resolve them.
Introduction – QuickBooks Error 1328
When users try to install the QuickBooks software or update it, this QuickBooks error 1328 occurs.
Several QuickBooks users encounter this issue while using it to execute accounting and finance operations.
Error message that gets displayed:
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Problem – “Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp.” |
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Error -“QuickBooks Error 1328. Error updating file C:\Config.Msi\PT19C6.tmp. System error- 1072807676” |
What are the causes of QuickBooks Error 1328?
Some of the possible reasons for QuickBooks error 1328 are :
- Due to an incorrect downloading process.
- QuickBooks files are corrupted.
- Failure of the installation process of QuickBooks.
- Malware or antivirus programs attacking the software.
- Incorrect uninstallation method of QuickBooks error 1328.
- Unexpected power failure of your system.
How to identify QuickBooks error 1328?
Here is how you will know that QuickBooks error 1328 has occurred :
- Getting error messages displayed on your screen.
- If you cannot update your QuickBooks software.
- If your system, keyboard, mouse, and QuickBooks software start responding slowly.
- Unexpected closing of the Windows operating system.
Read More: Windows Microsoft Update 2025-2026 Released: QuickBooks Errors 2025-09-25
What are the prerequisites for fixing QuickBooks Desktop Update Error 1328?
Before starting to fix the QuickBooks error 1328, go through the following points :
- Creating a data backup to prevent loss of data.
- For required changes, use an administrator account.
- Verification of QuickBooks compatibility.
- Switching off security software like antivirus or malware in case they block updates.
- Completing QuickBooks tasks in the Task Manager.
- Ensure you have a high-speed internet connection.
- Installing Windows-compatible updates.
- Freeing up some storage space for QuickBooks updates.
Troubleshooting methods for this error code 1328
Some of the proven solutions for the QuickBooks update error code 1328:
Method 1 – Finding the Config.msi File
- Select Explore from the Start menu.
- Go to the C drive.
- Find hidden files and folders.
- Select Tools.
- Now, choose Folder.
- Tap on the View option.
- Choose all hidden files and folders.
- Click on Apply all changes.
- Right-click on config.msi.
- Rename it and add old to the file name.
- It will hide all files related to the operating system in that drive.
Method 2 – Using the Registry repair tool
- First, use any tool to repair corrupted registry files.
- Use any malware removal tool to fix any malware attacks.
- Remove all unnecessary files from your system.
- Select to uninstall all outdated PC device drivers.
- Click through Recent System Changes.
- Uninstall your QuickBooks software.
- Install your QuickBooks application again.
- Run Windows file system checker.
- You can now install all required Windows updates.
Method 3 – Troubleshooting QuickBooks Installation Process
- For administrative permissions, you must sign in via the Windows operating system.
- Open the Windows control panel tab.
- Select programs and features.
Method 4 – Renaming of C:\Config.MSU\PTFB53.tmp file.
In case you still face this error while updating Point of Sale v18 and v12 to the current version (r4 and r14), then renaming the file is the only solution :
- First, rename this file “C:\Config.MSU\PTFB53.tmp".
- Now reinstall the update.
- Now, start Clean Installation process on the Point of Sale.
- Update it
- Apply the update again.
How to prevent QuickBooks error 1328?
Some of the ways you can prevent QuickBooks update error 1328 :
- Prevention of update failures by making sure you have a stable internet connection.
- Ensure your has the required resources for the QuickBooks software to run.
- Preventing the error by installing QuickBooks & Windows updates periodically.
- Has complete access for system changes.
- Identify and resolve connection errors.
- Preventing antivirus settings from hindering QuickBooks updates.
- Don’t modify or delete the Config.Msi folder.
- Finish the processes before updating that are less required.
- Protection of data from update failures.
Conclusion
We hope that the above solutions will help in fixing the QuickBooks error code 1328 quickly. If you still face this error, then you need to connect to ProAdvisor Support experts.
You can contact us on our toll-free number +1(325)244-1757.
