I bought a 2012 tundra with a dasaita installed, wanted to hook up xm car adapter, radio and aftermarket amp all seem to work fine , bluetooth works from phone, ive tried another audio radio thru the 3.5 mm to RCA red/white audio adapter i purchesed to add to the dasaita aux input harness. Red/White. input. and still no sound now and then i can hear the xm adapter playing with all sound and gains adjusted up but is very low and static. .tried xm adapter in our other 2 vehicles works fine. thru 3.5 mm . is it possible the aux. input of radio is no good and is there a repair or place to send . we are in the Far NE of US. thanks
@Moose Please kindly send us your order number so that we could locate the order detail and see if we have the AUX cable in stock or not.
i dont have a order number , but i have a aux cable its not a dasaita cable i had one and did not fix the problem i will send a few picturesl
@Moose It seems that your model is MAX10(Android 10), in this case, we suggest you could purchase a whole set of new accessories cable.
i have all the proper connectors as seen in the last photo i sent, and thel aux in adapter ohms out good. this is why i believe the problem is in the radio as in my original post . is this repairable ?
@Moose Repairing the hardware issue may need new mother board or coreboard which has been stopped producing now. In this case, we suggest you could order a new G13 radio.
stopped producing ? well we are not likely to buy any dasaita products , this unit is under 3 yrs. old.
and if it cannot be repaired why would we be interested in another 600-800 dollar product
thanks for your no product support
@Moose I wanted to inform you that the product has been discontinued for almost three years. Currently, the G13 series is available for purchase, which has already been on the market for two years.
Due to the extended period since the discontinuation, many parts for the older model are no longer available.
