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Several apps stops responding


  • I updated to the latest for MAX10 PX6.   I get Google store stops responding, co.g stops responding, and etc...    The only thing that I can do is remove the car's battery for a few minutes and reconnect to force a reset.

    I erased everything and downgrade to the image stated as HCT.  I keeps doing it.    Also, I have lost the ability to reset the device with the rst button.  It just powers it on and off.


     

    Also, how do I get in via command line.  I tried several options off the web but, nothing worked.  I would like to get you more data.  Maybe there is a logfile that is over flowed and filled, a cache that has hit max value and can not clear and etc....



  • @Brad Littlejohn Please send us the whole Build Number so that we could we could better check. You said that you had HCT firmware before, did you flash the radio?


  • @Support Dasaita Yes, I loaded the HCT firmware image.  I will get you the entire build number.


  • Here is the image that I downloaded from you website.

     

    It is still on your website.  It is the exact same image that is on the unit.  If I can get command line access.  I can upload crash files, logfiles, malloc failures and etc... if you feel that might help.  So, if you thing there are cache files to clear I can do that.  


    I know how difficult to troubleshoot without any data.  :)

     

     


  • @Brad Littlejohn We are wondering if you could switch back to Max10(20230803) to see if the issue will persist or not:


  • Roger that.  Will do.  Thxs.


  • Tried the image and got an error.  Then did a factory reset and now the android screen comes up but it goes blank after that.


  • First error


  • second error


  • After pulling the battery from the car.  Still does the same thing.    The unit boots up and flashes the Andriod 10 screen and then goes blank.


  • I was able to get to the Factory recovery mode.  But, once I did that, it now just turns on without any screen.


  • I was finely about to get to the system prompt.  I was able to load the last working image.  Now, it is working.  Fingers crossed.  But, I have lost the ability to get to the system prompt.  I put a paper clip in the rst button.  I get the left hand lights to flash twice.  But, the unit never goes into the system prompt.  It just stays on the black screen.  Is there a workaround for this?


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