Hi, I tried to upgrade to android 11 following the video and the flashing process failed with IDB download failed and now stuck in flashing mode (black screen) with touch button lights on. I cannot get out of this no matter if I hold reset buttons for how long. and PC cannot recognize device via USB (device descriptor failure).
i swtiched to different PC and different USB port, and same.
now I stuck in this flashing screen and pc not able detect the device to flash, what should I do now?
first with factory tool error:
12:08:40 142 Factory Tool v1.5.0.0 start run
12:31:42 180 Factory Tool v1.5.0.0 start run
12:34:13 330 Layer<7,1-1-1>:Switch ADB Start
12:34:13 332 Info:RunExe->cmd=netstat -ano
12:34:14 943 Info:RunExe->cmd="C:\Users\hangsun\Downloads\FactoryTool-1.72.7-1\FactoryTool-1.72.7-1\FactoryTool\bin\adb.exe" -s BQBYMRUX18 reboot loader
12:34:21 744 Layer<7,1-1-1>:Switch ADB Success
12:34:21 823 Layer<7,1-1-1>:Wait For Loader Start
12:34:25 536 Layer<7,1-1-1>:Wait For Loader Success
12:34:25 549 Layer<7,1-1-1>:Download
12:34:25 561 Layer<7,1-1-1>:Test Device Start
12:34:25 575 Layer<7,1-1-1>:Test Device Success
12:34:25 588 Layer<7,1-1-1>:Get FlashInfo Start
12:34:25 590 INFO:FlashInfo: 00 00 50 07 00 04 04 00 28 00 01
12:34:25 601 INFO:GetFlashInfo-->Emmc storage.
12:34:25 610 Layer<7,1-1-1>:Get FlashInfo Success
12:34:25 624 Layer<7,1-1-1>:Prepare IDB Start
12:34:25 633 INFO:CS(1) (59904MB) (SAMSUNG)
12:34:25 661 Layer<7,1-1-1>:Prepare IDB Success
12:34:25 677 Layer<7,1-1-1>:Erase IDB Start
12:34:25 683 INFO:EraseIDB-->Erase count=12.
12:34:27 487 Layer<7,1-1-1>:Erase IDB Success
12:34:27 529 Layer<7,1-1-1>:Reset Device Start
12:34:28 544 Layer<7,1-1-1>:Reset Device Success
12:34:28 584 Layer<7,1-1-1>:Wait For Maskrom Start
12:34:59 040 [Error] Layer<7,1-1-1>:Wait For Maskrom Fail
12:37:15 124 Factory Tool v1.5.0.0 start run
12:40:52 505 Factory Tool v1.5.0.0 start run
12:41:15 922 Factory Tool v1.5.0.0 start run
13:36:55 413 Factory Tool v1.5.0.0 start run
13:44:05 535 Factory Tool v1.5.0.0 start run
15:58:45 373 Factory Tool v1.5.0.0 start run
16:24:55 616 Factory Tool v1.5.0.0 start run
then i tried Android Tool Release 2.71 with this Error:
11:42:38 118 RKDevTool v2.7.1.0 start run
12:17:10 440 RKDevTool v2.7.1.0 start run
12:19:31 503 Layer<1-1-1>:Test Device Start
12:19:31 511 Layer<1-1-1>:Test Device Success
12:19:31 547 Layer<1-1-1>:Check Chip Start
12:19:31 573 Layer<1-1-1>: Check Chip Success
12:19:31 599 Layer<1-1-1>:Get FlashInfo Start
12:19:31 620 INFO:FlashInfo: 00 00 50 07 00 04 04 00 28 00 01
12:19:31 649 INFO:GetFlashInfo-->Emmc storage.
12:19:31 682 Layer<1-1-1>:Get FlashInfo Success
12:19:31 708 Layer<1-1-1>:Prepare IDB Start
12:19:31 727 INFO:CS(1) (59904MB) (SAMSUNG)
12:19:31 766 Layer<1-1-1>:Prepare IDB Success
12:19:31 772 Layer<1-1-1>:Download IDB Start
12:19:31 877 Layer<1-1-1>:Download IDB Success
12:19:31 889 Layer<1-1-1>:Download Firmware Start
12:19:31 910 INFO:FlashInfo: 00 00 50 07 00 04 04 00 28 00 01
12:19:31 935 INFO:GetFlashInfo-->Emmc storage.
12:19:31 959 INFO:Start download image,total=3336509731,band=64,DirectLBA=1,First4Access=1,Gpt=1
12:19:32 000 INFO:Start to download trust,offset=0x6000,size=4194304
12:19:32 334 INFO:Start to download uboot,offset=0x4000,size=4194304
12:19:32 628 INFO:Start to download misc,offset=0x8000,size=49152
12:19:32 638 INFO:Start to download boot,offset=0xe800,size=26580992
12:19:34 534 INFO:Start to download dtbo,offset=0xc000,size=803
12:19:34 543 INFO:Start to download vbmeta,offset=0xe000,size=4096
12:19:34 569 INFO:Start to download recovery,offset=0x1e800,size=38283264
12:19:37 293 INFO:Start to download super,offset=0x150c00,size=3263168512
12:22:41 029 Layer<1-1-1>:Download Firmware Success
12:22:41 042 Layer<1-1-1>:Reset Device Start
12:22:42 081 Layer<1-1-1>:Reset Device Success
12:35:56 270 RKDevTool v2.7.1.0 start run
12:39:45 936 RKDevTool v2.7.1.0 start run
13:31:32 715 RKDevTool v2.7.1.0 start run
13:32:26 486 Layer<1-1-1>:Download Boot Start
13:32:32 226 Layer<1-1-1>:Download Boot Success
13:32:32 230 Layer<1-1-1>:Wait For Maskrom Start
13:32:32 861 Layer<1-1-1>:Wait For Maskrom Success
13:32:32 869 Layer<1-1-1>:Test Device Start
13:32:32 882 Layer<1-1-1>:Test Device Success
13:32:32 896 Layer<1-1-1>:Check Chip Start
13:32:32 910 Layer<1-1-1>: Check Chip Success
13:32:32 922 Layer<1-1-1>:Get FlashInfo Start
13:32:32 932 INFO:FlashInfo: 00 00 50 07 00 04 04 00 28 00 01
13:32:32 945 INFO:GetFlashInfo-->Emmc storage.
13:32:32 962 Layer<1-1-1>:Get FlashInfo Success
13:32:32 973 Layer<1-1-1>:Prepare IDB Start
13:32:32 982 INFO:CS(1) (59904MB) (SAMSUNG)
13:32:32 999 ERROR:FindBackupSector3-->Check Crc Failed
13:32:33 012 Layer<1-1-1>:Prepare IDB Success
13:32:33 025 Layer<1-1-1>:Download IDB Start
13:32:33 068 Error:RKU_Write-->WriteFile failed,bRet=0,err=31,size=241664,write=0
13:32:46 040 ERROR:RKU_ResetPipe-->DeviceIoControl failed,err=995
13:32:46 042 ERROR:WriteIDBWithDirect-->RKU_WriteLBA failed,ret(-3),lba(3136)
13:32:46 066 ERROR:DownloadIDBlock-->WriteIDBWithDirect failed
13:32:46 094 Error:Layer<1-1-1>:Download IDB Fail
13:33:08 790 Layer<1-1-1>:Download Boot Start
13:33:13 880 ERROR:Boot_VendorRequest-->DeviceIoControl failed,Total(116738),Sended(0),bRet(1),err(0)
13:33:13 882 ERROR:DownloadBoot-->Boot_VendorRequest471 failed,index(0)
13:33:13 910 Error:Layer<1-1-1>:Download Boot Fail
13:35:04 640 RKDevTool v2.7.1.0 start run
13:38:16 507 RKDevTool v2.7.1.0 start run
13:41:21 349 RKDevTool v2.7.1.0 start run
13:45:01 795 RKDevTool v2.7.1.0 start run
13:45:05 472 Layer<>: RunProc is ending, ret=0
13:46:40 576 Layer<>: RunProc is ending, ret=0
13:48:08 896 RKDevTool v2.7.1.0 start run
15:48:06 965 RKDevTool v2.7.1.0 start run
15:53:46 627 RKDevTool v2.7.1.0 start run
16:11:51 448 RKDevTool v2.7.1.0 start run
i am so stuck now, and i don't install the head unit myself, i cannot unplug the unit easily.
main problem is I cannot get the head unit detected by windows. I just want to go back to working state, max10 or max11
@Chriss PC Fix how do you get the pc detect the head unit again?