- Please check if the WIFI antenna is properly connected. The WIFI antenna receives signals for both Bluetooth and WIFI, so please make sure it's securely plugged in.
- Please try ignoring the device from your phone's Bluetooth and WIFI settings, and then attempt to reconnect.
- If you've tried the previous steps and are still having trouble connecting, please try using another phone to connect to the device. This will help us determine if the issue is with the device or your specific phone.
