@Peronnet Christophe  Bonjour, merci pour votre temps. Voici la dernière version de Vivid 10, veuillez essayer de la mettre à jour. Vivid 10 (20241021) : https://www.dropbox.c...

@Peronnet Christophe  Hello, thank you for your time. Here is the latest vivid 10 version,please try to update. Vivid 10(20241021):  https://www.dropbox.com/scl/fi/j3owqje9ysc5wusffjcg...

@Nelson Chek Hello, Have you tried to udpate the system ?Please also try to remove and replug the all cables. Thank you for your time.

@Alex Hunt  Hello, sorry we don't have an IMAGE file to provide. It seems the system upgrade from Android 10 to Android 11 is broken. 

I applied both updates... MCU was the last one... after updating to the latest G13 all were OK. After updating the MCU I got no sound at all and the system was freezing at every tap i make... lucky...

Is it normal to keep on going static until i change the station?

I am experiencing the same issue. reset button doesnt do anything. Need a method where one can flash the system because it doesnt even see the usb it just boots straight to the android 11 then is s...

Bonjour, Je reviens vers vous au sujet de problème, est ce que le support technique à pu avancer cr c'est assez gênant.  Pour info j'ai changé de télé...

ok by tomorrow i should have it.

Hi @Support Dasaita , I've tried all combinations of pulling the power, fuses, and pressing the reset button. I tried this again this morning +20x times and it will NOT go into update mode. If yo...

@Support Dasaita On the return trip, the unit randomly shut down 5 times. At 13:29, 13:33, 13:52, 17:54 and 18:20.The first time, at 13:29, instead of shutting down, it restarted. On the other occa...

@matt f yes，there is a label on each harness,CB004 and the CB047 using same canbus

@Philip Figueroa Hi Philip, When radio signal waves are blocked by obstacles such as uneven terrain, buildings of varying heights, and tall trees on their propagation path, a shadow area with a we...

@Roman Khmil @Gael ZUCCATO Hi, Our unit can't install all kind of 360 camera on the car.it only support that 360 camera which is with a control box.

@Alex Hunt  Could you please try to unplug the power cable then connected it back before updating? Find a pin, press and hold the RST button for 10-15 seconds to see if you can enter the fac...

@Philip FigueroaHi Philip, thank you for sharing us experience,you are good at troubleshooting!

@ZAKI KADOURA  Hi ZAKI, Please try to update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G12 Version：Make Sure you...

@ivan quezada  Hi there, Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number. 2.A clear photo of th...

@Jean-Pierre LOTHAIRE  Veuillez mettre à jour le micrologiciel et le microcontrôleur vers la dernière version via le lien ci-dessous. Voici quelques conseils pour vous aid...