@Support Dasaita I am also having the same issue but i know the latest version of scout launcher is causing the problem. To confirm i had the older version so i downgraded to older version and ever...

@Support Dasaita Just to explain it better, when I turn on the radio, even if the radio is playing, as soon as android auto starts, it changes the radio to bluetooth. When that happens, I cant list...

I order through Amazon here is the order information that I have.  Order Date: Oct 18, 2024 Order #: 113-4698267-4169043 Shipping Address: 1427 E. Adams Rd. Huachuca City, AZ. 85616

Hello, The option you have suggested to me removes the PIN request, but only on the device where that option is configured , that is, that same SIM card when put in another device, if that device ...

Hello, The unit works fine, but I always want to have the newest firmware which usually provides more stability and fluidity. Is this firmware valid and more current than the one mentioned in my ...

I tried connecting an external camera but it still doesn't show anything.

Thank you. I checked my email and downloaded the two updates.

@JoMaRS Hello customer, Thank you for your contact. G13 version doesn't support to set the lock screen . Regarding to the SIM card of PIN, the unit can't support to enter and remove the pin dir...

@Keith Guin Hello Keith, Thank you for sharing details with us. Yes， you've updated successfully. Based on the OEM unit you provided, we found that your head unit is special and it is suitable ...

@MICHAEL VASQUEZ It was our pleasure. We only provide the aftermarket microphone ,you could try to buy the another 3.5mm aftermarket microphone for your vivid 10 unit.

@JoMaRS Hello, Is any issue for the head unit ? We don't suggest to update the system if the unit works well. For any other helps,please get in touch.

@osamu nonaka Please check your email to update the new firmware and MCU

@Colbie Sandberg Please send a order ID to us so we could better help ,thank you

@Colbie Sandberg Hello ,Is your headunit  vivid version? and this same issue only happens while connecting Android auto? Please go Settings>About machine and provide the following version ...

@J Irving  Hello, Here is the HULU APK for reference:https://apkpure.com/search?q=Hulu Regarding to the mirroring link, 1.Please connect the wifi hotspot from your iPhone.  2.Please ...

I performed the update successfully but there is not change. Audio is still only coming through the Front channel and can not fade the audio.  Here is the current information from the headuni...

Thabk you. Do you guys have a plug in adapter that allows me to use the factory microphone like idoing does?

@Support Dasaita  2018, mentioned that in the title of the post.  I emailed the email you gave me above and have heard nothing.  Please see the 2 pics attached as my build number an...

Hello, I wanted to know if it is possible to somehow enable (or have you implement) the functions I have specified in the subject. I recently installed a G13 unit in a Toyota Auris and connected ...

Hello, Is this update valid and more recent than the one posted in the firmwares post for QCM6125 (zst27_sc138_13_13_(20240903))? Thanks in advance.