@Marcin Skwara  Translated... Test microphones with a sound recording app. In my old radio from this manufacturer, the problem was the microphone plug which did not connect the appropriate p...

As stated above. No sound at door speakers. was working, let it sit for a couple hours, started truck up and no sound.  I've reset the radio already, I've factory reset as well. dat...

I am noticing a buzzing / static sound when using car play. More noticible when listening to podcasts at low volume. The sound is not there when listening to the radio. 

Funny how support ignores my concerns and says no worries but wants me to answer their questions. They are the worse support ever. I will never tell people to buy their radios ever again. I will re...

I have a G12 and also get this same screen when trying to update, I want to see if this update fixes the crashes I get every once in while, while I'm in Carplay it will crash to a blank screen and ...

I have a Vivid 10 that is either very slow to start up or does not start up at all when it is cold outside.  It has not been a problem all summer, but now that the weather is getting colder, i...

@Support Dasaita what do you mean no worries?. Yes the audio works now but the os is old looking so no worries does not address my new issue

@Support Dasaita

Hi David, MCU 4.14e https://www.dropbox.com/scl/fi/ujrw15helkzes8dpucqf0/hmcu.img?rlkey=rxht3wazravijrbq1sxw510qh&dl=0 1.Download the file through the link on your computer/la...

Good morning,  No, I don't have these sim cards to try. I live in France, so I would logically like to use a SIM card from my country.I tried with a sim card from another operator than Bouygu...

@MICHAEL VASQUEZ  Hi Michael, No worries,did the unit still the same issue before? 

Update Scout. Vivid 10 looks like an outdated OS compared to Scout

@Support Dasaita I believe I was on Scout and you put me on vivd which is an out dated looking OS in my opinion

@Support Dasaita Why does it look like your update sent me backwards? My OS on the radio looks old now. No where near the nice colorful card style layout it was 

@mickael guglielmini Hi, Do you have following sim card to try？ 1.Illinois valley 2.Orange World Caraïbe 3.Digicel Web 4.Argentina:Personal  

@gray corgi telenav_vivid_rk3399_11.0 Vivid11(20241021) https://www.dropbox.com/scl/fi/m2266ezr8gp6qb7aj707d/update.zip?rlkey=1tqut35wx8y9djmpzpovowees&dl=0

@Support Dasaita I replied as you provided no info as to what file you are sending g me. Is it a new or old one, vivid 10 or vivid 11?

@Support Dasaita Hello, sorry I forgot about this.  Did you post the newer firmware that fixes this issue?  So far I still only see 20240913 posted as the latest Vivid 11 version.

Hi Dasaita Team, i am facing issue on my G13 unit, when i am using Waze, or any other navigation app in Apple CarPlay, voice promts are very often cut off from beginning (instead of "In 200 meters...

Hello,Recent owner of a dasaita G13 on a Nissan Qashqai, I installed it but I realize that the 4g sim card is not recognized by the tablet. No problem if I put the sim card in my phone and also no ...