Ive seen some threats about this same issue but ive tried everything. I made sure the is ON. Also tried putting it at 5. Tried turning it OFF... nothing works. The sound is still muted. In a different threat, it seems like the MCU needed to be updated. Can anyone help me with this?
@HR Garcia
Hello.
Please check the update tutorial below then give it a shot.
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Update File:
System Firmware-Vivid11-20250217:
https://www.dropbox.com/scl/fi/9fkhng2srynadlzvohbc6/update.zip?rlkey=jqnm8ksr6althxiq45w7a35ld&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
Reference Operation Video:
https://www.youtube.com/watch?v=daXfUSMZt4Q&list=PLj4nbXKzYYkwxHfNGsONeDiqWzPmn8rAt
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It worked perfectly. Thabk you!
I think I may need a replacement harness for the mic. Does Dasaita still sell the replacement for this model?
@HR Garcia
Hello.
Glad to hear that it worked perfectly after the update.
We are wondering if you need this external mic as picture.

No. It seems like it uses a harness from my understanding. It may be this one but its been so long and never used it, I can't really remember.

I have also seen this one which looks the same but has the mic ur showing me. I already have the moc though so I only need the harness that plugs into the head unit

@HR Garcia
Hello.
For your your information, this kind of external mic with 3.5mm adapter is for Dasaita Android 12/13 units only.
Based on your version information, your unit is Android 11, it doesn't to use this external mic.
The unit does not have a 3.5 mm jack. On the diagram above, the F slot says usb/mic. The F slot does not have a 3.5 mm jack



I highlighted where the diagram says there should be a harness and also took a picture of the entire back of the system and I dont see a 3.5 mm jack