@Avi Cohen  Hello.Based on your picture, it is the latest version currently.If possible, could you please send the related video about this issue to our mail and indicate your order number?So...

@Support Dasaita

@ZAKI KADOURA  Update File-Vivid13(20240702):https://www.dropbox.com/scl/fi/e9idyuffg3xczxo92upa3/update.zip?rlkey=550c4nb9hhj2zzvczd3hlxztv&dl=0 Tips:Step1.Please download above update ...

@Andrew Casem  Hello.Thanks for getting to us.Regarding to your issue, we suggest that you can try to update the latest firmware firstly.-------------------------------------------Update File...

@Brad Robinson  Hello.1、Based on your information, we initially judge the model is MAX10.For your information, it doesn't support updating to another later system(Android11/12) from Android10...

@Avi Cohen  Hello.In order to learn your present version information,please go Settings > About Machine, then provide the following photo: Model; Android Version; Build Number; MCU ve...

@Tom Elam  Hello.If possible, could you please record the related video then send it to us?So that we can learn the situation better then forward it our technician for further advice.Thanks f...

@Emmett Pate  Hello.For your information, it doesn't support updating to another later system(Android11/12/13) from Android10 via firmware/MCU.Recently, we released the latest version G13(And...

I have bought a second hand car with your brand head unit in it. Based on the "About Machine" section, its a PX6 (1024x600) Android 10. I have no idea what model this is. Vivid10, Max10 etc. and I...

@Support Dasaita yes please, send me the vivid13 file.

Hello, I  recently got g12 for 2015 rav4. While on Andriod auto bluetooth audio is disconnecting I need to go back to setting and reconnect the phone to the head unit to use the phone connect...

Model: QCM6125 Android Version: 13 Build Number: QCM6125 13 S10A_123 eng.hct.20240614.021346 NA MCU version: MTCHS_ZST_V4_12d_1 May 22 2024 15:53:23

G13 head unit - 2016 Toyota Tundra SR5. Order - SP-DA5447The rear camera, which is the OEM camera, is working, its just slow to activate after going into reverse.Is there settings somewhere to get ...

I have the Toyota 4Runner version of the PX6 with Android 10 and wondering if an upgrade to the latest model (Android 13 with Qualcomm 665) would be a worthwhile upgrade.  The Android 10 firmw...

@Kenneth Stultz  Hello.Thanks for sharing the information.1、We are wondering if you have finished the screen calibration via mouse after the reboot as follows:Settings > Car > Factory s...

@Dan C  Hello.If possible, could you please write a mail regarding to this issue and indicate your order number?So that we can arrange the personnel to follow up on your case and offer the co...

Hi Thank you for the instructions. It was a long list but even after I tried all of them, none worked.

@Kurt Thayer  Hello.Thanks for taking for your time to reply us.About the microphone issue, we suggest that you can try to revert back to the old update version.If needed, please check the tu...

@David Picknell  Hello.Thanks for your response.For further confirmation, could you please assist to check whether the microphone volume shows 0?Settings > Car > Factory settings(passwo...

@Erik Marr  Hello.For your information, our unit comes with a single USB cable and a dual USB cable, both of them are used for data file transfers only.Besides, different phones have differen...