@Colbie Sandberg Please send a order ID to us so we could better help ,thank you

@Colbie Sandberg Hello ,Is your headunit  vivid version? and this same issue only happens while connecting Android auto? Please go Settings>About machine and provide the following version ...

@J Irving  Hello, Here is the HULU APK for reference:https://apkpure.com/search?q=Hulu Regarding to the mirroring link, 1.Please connect the wifi hotspot from your iPhone.  2.Please ...

I performed the update successfully but there is not change. Audio is still only coming through the Front channel and can not fade the audio.  Here is the current information from the headuni...

@Support Dasaita  2018, mentioned that in the title of the post.  I emailed the email you gave me above and have heard nothing.  Please see the 2 pics attached as my build number an...

Hello, I wanted to know if it is possible to somehow enable (or have you implement) the functions I have specified in the subject. I recently installed a G13 unit in a Toyota Auris and connected ...

Hello, Is this update valid and more recent than the one posted in the firmwares post for QCM6125 (zst27_sc138_13_13_(20240903))? Thanks in advance.

@Kenneth Stultz Thank you for sharing more details of the problem with us. No worries, we’ll forward this issue to our technical department and keep you updated once we received their respo...

@Keith Guin  Thank you for your kind reply. Based on  the information you provided, please try to update the MCU . Android 13(G13) Update  MCU 4.14e ：Make Sure your unit is QCM61...

The amplifier is standard but I can't control the sound field. Is there a solution?

@Colbie Sandberg Hello,please go Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Bulid Number. 2.A clear photo of the stereo's MCU version...

@ossie ossie Hello customer, is any issue with this version? If worked,we don't suggest to update.  

After 2 seconds of playing it stops the music. Then I must go to the Bluetooth selection to hear music off my phone. Also, replaying a text no longer works. Telling Google a message to send stopped...

Had this same issue for 2 years now

@Freddy S Yes, please just put the Zip file to the USB driver directly. We remain at your service.

@Bohdan Fediuk I'm having the same issue

@Bohdan Fediuk Still waiting for the vivid 10. Your unit is vivid 10 version according to the picture you provided. Could you wait for more several days?

@Tyler MartinPlease take a picture or video of showing the detail issue. Are the wired carplay and wirless carplay all not working?  

@Peronnet Christophe Merci pour votre compréhension.

Build number QCM6125 13 S10A_123 eng.hct.20240903.141210 NA MCU version MTCHS_HA4Z_V4.14_1 Jul 23 2024 09:48:27