@Mcgyver83 Scout/Vivid OTA updates within Scout are just "launcher updates" and not Android systema updates. Android system updates are provided only by external OTA file (update.zip). The cha...

Thank you for your response. Please see attached images for info.

@Nicolas G I read on a forum that if you set the HiWorld PA12.20 as "Peugeot 308" both Parking sensor sounds and Climate Control Works as expected. Could you try it?  

@Mcgyver83  Hello.Thanks for your reply.Upon checking, we notice that your current firmware is not the latest one.If possible, please try to update the newest version at your convenience.Abou...

@CARLOS LOPEZ did you solve your issue? I am on G12 with Android 13  Scout ROM which still has the Menu for selecting between internal and External microphone: If selecting External (as it w...

@CARLOS LOPEZ  Hello.Thanks for getting back to us.At present, 20240713 is the latest version.If we released the new software, we will update it via OTA further.

@Ryan Williams  Hello.If possible, we hope that you can try to finish the update operation at your convenience.Upon checking, your current version still is the original one.We've been optimiz...

@Andrew Casem  Hello.Sorry for any inconvenience caused.In order to learn your current version information, please go Settings > About Machine, then provide the following picture...

@Dan C  Hello.Based on your information,  we initially judge possibly the firmware issue.Due to the version that you purchased already stop production, we are not sure if there is any ne...

@Mohammadou Mahdyou L Cissé  You are welcome, dear friend.For any problems, please do not hesitate to let us know.We would like to assist you and we aim to ensure a better user experie...

Is there anything in the release notes that indicates this will resolve the issue?  I don't want to go through the trouble of completely reloading the unit if it's not going to fix it.The way ...

@Support Dasaita has this been implemented yet? I also would REALLY like to be able to change the main page buttons to open different apps. I just got a G12 and haven't figured that out yet. Thank ...

I got an Android13 Car Stereo SKU: HA5440H-G13a-CP-HD-4. When connecting to wireless CarPlay, navigation has froze twice and music skips every song. Is there an update to fix? To fix frozen issue -...

Hello dasaita,   thanks a lot i will install them & i will tell you if it is good ^^

@Support Dasaita Buenos días. La versión instalada actualmente es la 20240713, tal como indiqué en mi comentario. No es la 20240513. Un cordial saludo.

@Support Dasaita yes, i updated to vivid many months ago. Now I'm running the software you can see below.   I received another update popup   I just received another update popup a ...

@Support Dasaita while you're waiting to hear back from your technical department, here's another thing to tell them. There is definitely something wrong with the display settings on the unit. The ...

Hi, I bought my unit off ebay back in Dec 2019. As of 8 months ago, my bluetooth stopped working and so my wireless carplay also no longer works. I cannot connect to the regular bluetooth stuff li...

@Support Dasaita  Hello, Thanks for helping me, i appreciate. Like you would, i send you the picture of the original radio, to have the right canbus reference. I send you the both canbus w...

@Ryan Williams  Hello.1.Regarding to your issue, we suggest that you can try to update the latest firmware&MCU firstly to see how it goes.About the tutorial, please check it below.2.If po...