@Saad Zaman Hello.1、In order to avoid burning out, please make sure to shut down the car firstly,and then insert the SIM card.The SIM card should be fully inserted and heard "click".2、Please c...

@Humberto Zambrano  Hello.1、Please try to do as follows firstly:Settings > System > Reset Options > Erase all date(factory reset).2、For further confirmation, please go Settings > ...

Buenos dias, desde la última actualización y con Vivid 11 en mi dasaita, la hora se me atrasa una hora. He probado con cambiar configuración en el apartado de fecha /hora, se m...

Does anyone use the blackvue dashcamwith their Dasaita G12 unit? I am wondering how do you sync the dashcam with your unit because I am unable to do so. I have the following dashcam on my 2015...

Hello @Support Dasaita    any ideas/updates ON this? It would very helpful to me if the SIM moduleis working 

@austin brock  Hello.Could you please tell us the reason why you want to do the update?We'd like to remind that the update operation involves the potential risks.For this reason, we suggest t...

@Ibrah Drm  Hello.For your information, MAX11 already stopped production,and it won't release the new update file anymore.

@ZAKI KADOURA  Hello.Glad to hear that.If you need further help, please feel free to contact us.We remain at your service :)

@John Brown  Hello.About the Wireless CarPlay connection, here enclosed the method for your reference:Step1. Unit: Open CarPlay App.Step2. iPhone: Search Bluetooth "CARKIT";and entry default ...

@Andrew Casem I am.not saying that. I am saying that MCU does not correspond with dasaita but with other manufacturer that mounts the same platform. @Support Dasaita ??

@Gennaro Costanzo  Hello.Based on your pictures, it is the latest firmware already.For your information, the navigation which on the main page will show the map App that you are using by defa...

@Kurt Thayer I did some.trials and my conclusion is that despite any option (internal/external) the internal mic never works but the external microphone works for calls always, but for android syst...

@Gennaro Costanzo vivid/scout developers are trying to implement into the widget some.gps navigator. But I  order to achieve this the navigation app must provide specific api for such integrat...

@Evan Throckmorton  Hello.Please try to select Type is NO.1:Settings > Car > Factory settings(password :126) > CanBus > Type > "1 16 Civic" > Apply > Exit > Reboot.

@Evan Throckmorton  Hello.About the factory feature of the doors automatically locking,  it may not be supported after installing the aftermarket headunit.Currently, we are confirming wi...

@Avi Cohen  Hello,We are wondering the issue happened in Bluetooth calls or Android Auto calls.Could you please confirm with us?Thanks in advance.

@Andrew Casem  You are welcome, dear Andrew.Please feel free to get in touch if you need further help.We remain at your service :)

@Kurt Thayer  Hello.If the internal microphone can work, we suggest that you can use it temporarily.About the microphone issue, if we released the new software to fix it, we will update it wi...

I ordered one a almost a year ago for my wife's 2013 toyota camry and now it turns on but stays on the dasaita screen. Any thing I can do.  

@Vincenzo Bandiera  salve sono di nuovo qui perché purtroppo si ripete il problema , ho acquistato un G12  alcuni mesi fa ma non andava bene il telefono il mio interlocutore no mi ...